Saif Bin Alam

Saif Bin Alam

$30/hr
Making customers happy and managing everything online
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
30 years old
Location:
Dhaka, Dhaka, Bangladesh
Experience:
11 years
Saif Bin-Alam PERSONAL STATEMENT ___ I am an articulate, ambitious individual who works honestly to achieve milestones. I seek to bring perfection in every task I’m assigned to, even the small ones. CAREER OBJECTIVE _ ___ ___ My objective is to place myself in a challenging position where I can invest all my talents and efforts; and most importantly, to enjoy the work. EXPERIENCES ___ Customer Service: I have served as a customer service manager and trainer (chat, email & phone) for HID KIT CANADA and worked as a customer service manager (phone & email) for Jems IT. I’ve worked as a customer relationship manager for Total Online Solution BD ltd. Interpretation: I have been working as an interpreter from 2007. I’ve assisted both simultaneously and consecutively in covering linguistic barriers in different types of projects/courses/activities including: Interpretation Mode Title/Description Type of Project Consecutive Crisis Response Team Training for CRT team of Sylhet Metropolitan Police Training Course Consecutive + Simultaneous Training Program for Teachers and Parents of Children with Special Needs Course and Seminar Place Gendarmerie Training Academy, Al Swaqa, Jordan Proyash Hall, Cantonment, Dhaka Explosive Ordinance Disposal Mentorship Course for Bomb Squad of Dhaka Metropolitan Police Field trip for collecting data on local fishermen for Excelerate Energy Training Course Rajarbagh Police Lines, Dhaka Interview and Field Survey Consecutive + Simultaneous Instructor Development Course - 16 Course Consecutive Food for Education Program Interview and Field Survey Moheshkhali, Cox’s Bazar Police Staff College, Mirpur, Dhaka Ukhia, Cox’s Bazar Consecutive Consecutive + Simultaneous Page 1 of 4 Police Staff College, Mirpur, Dhaka Canadian Embassy, Dhaka Consecutive Prosecution Preparation Course Course Consecutive Canadian Immigration Interview Interview Simultaneous Disaster Management and Rehabilitation of the Disabled Seminar BICC, Dhaka Consecutive Mobile Device Forensic Evidence Course Police Staff College, Mirpur, Dhaka Conference The Westin, Dhaka Award Ceremony Radison Blu, Dhaka Simultaneous Simultaneous Conference on Monitoring the Import of Double Usage Products that can be used in WMDs Awarding Young Innovators in the area of Sustainable Development and Renewable Energy (Prime Minister was Chief Guest) Translation: I have worked as a translator for different companies and organizations in last 4 years. Among them, I have worked for “International Centre for Diarrhoeal Disease Research” in different translation projects. I have worked for an international company as a subtitle creator (and have signed an NDA). I specialize in free translation (i.e., translating the meaning, not word by word). Content Writing: I have been writing articles and web contents for different clients and websites for more than ten years. I’m experienced in writing/ re-writing/ editing/ proofreading contents, with proper keyword density and uniqueness (100% score in CopyScape Premium). Giving attention to details and correct use of grammar are some of my exotic features. Right now I’m employed (part-time) as a proofreader (as “Head of Content Affairs) in Total Online Solution BD Ltd. Web Development: I have worked as a web developer for Jems IT, EFTG Online, HidKitsCanada, RR Foundation and Toptal. I am especially skilled in converting PSD to HTML (and CSS), PSD/HTML to WordPress themes, JPG to HTML to WordPress themes, etc. I am also skilled in setting up and managing Ecommerce websites. I specialize in PHP and MySQL. I’m currently associated with Toptal as a WordPress developer. Team Management: I have worked as a team manager managing a huge team of 120+ content writers for Jems IT. In addition, I’ve managed full team (virtually) for Total Online Solution BD Ltd. and Creative Concepts Ltd. In addition, I’m performing as Toptal’s community leader in Dhaka. Page 2 of 4 SKILLS Computing Skills ___ Web Development : HTML, CSS, Wordpress, Joomla, Opencart, WHMCS, PHP, JavaScript & Jquery, WooCommerce, Shopify, Prestashop, etc. Graphic : Adobe Photoshop Hardware : Troubleshooting, Farmware Installation. Application Software : Microsoft Office, Subtitle Edit, etc. Software installation, troubleshooting, and computer usage skills. Language Proficiency Extra Skills Language Bangla English Arabic Hindi Reading Native Fluent Good Basic Writing Native Fluent Good Basic Urdu Basic Average Typing Speed: 400-430 Characters Per Minute/ 85-90 Words Per Minute. HOBBIES ___        Speaking Native Fluent Basic Very Good Average ___ Learning different languages Playing Dota 2 Watching movies and series Reading books (mystery novels, specially) Critiquing movies, series, books, etc. Studying human psychology Playing chess, solving Rubik’s cube, etc. Page 3 of 4 EDUCATION Name Of Examination Master of Arts ____ Details Jahangirnagar University Department of English Academic Year: 2017 Examination year: 2018 (Appeared) Bachelor of Arts (Hons) Higher Secondary Certificate Secondary School Certificate Jahangirnagar University Department of English Academic Years: 2013 – 2016 Examination Year: 2017 CGPA: 3.26 out of 4 Dhaka Board, Uttara City College Exam Year: 2012, Group: Business Studies Grade: A Dhaka Board, Monnoo Textile Mills High School Exam Year: 2010 Group: Business Studies Grade: A Page 4 of 4
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