I'm Saira and I'm a customer support specialist. I've worked in the field of customer service for over 10 years. My previous employers include Telecommunication Companies, BPO, Asset Monitoring Agencies and SaaS Companies such as Uber.
I worked for CSR in the beginning of my career for 4 years, then I started leading my team and was promoted to Supervisor position. I've also worked as Quality Analyst. My skills are related to computers and internet including technical support, data entry, customer service, social media management, project management, and virtual assistant.