I am enthusiastic, team player, goal driven and oriented. I have 4+ years of experience in the contact center industry. I have vast experience in customer service for both calls and emails/chats. I got great data entry skills and VA experience. I used to work with live captioning and interpreting.
I am native in Spanish and fluent in English. I am efficient, reliable, and a fast learner. I strive to provide top-notch quality service into every work I do.
I am skilled working with Shopify, Gorgias, Meta Business. I am skilled to handle email and live chat communications, as well as Social Media moderation. I am also eager to learn to use new tools and platforms if needed.