Samuel Carter

CURRICULUM VITAE SAMUEL CARTER 6 Farnley House, Union Road, SW8 2RT | Mobile:- Email- CAREER OBJECTIVE Seeking a position to utilize my skills and abilities in any institution that offers professional growth while being resourceful, innovative and flexible at all times. PROFILE Lead Generation & Customer Support. I am an expert focused on strategy, have a can-do spirit, self-starter, have the skills to adapt to new ways of work, quick to adapt to new environments, technologies, propose ideas, keep attention to details, and ready to learn in my career of work. EDUCATION AND CERTIFICATION Alison:: Online Education Diploma in Customer Service High School Ashaiman Senior High School, Ashaiman, Accra-Ghana Agric Science, W.A.S.S.C.E Junior High School Grand Course International School, Junior High, Konongo - Odumasi Kumasi -Ghana General Subjects, B.E.C.E [2016] [-] [2002 – 2005] WORKING EXPERIENCE Company Inspector/IT/Customer Relations [-] Ghana, Accra ● Public Administration for Business Registration ● Make outbound cold calls to business and individuals, and assist business registration ● Support the entire working team with all I.T needs ranging from web, mobile and Desktop supports. ● Acts as liaison between customers and the company to handle public communications, ● Train new colleagues with the work processes LinkedIn Lead Generation b2bfreelance.com, Magdeburg-Germany (Remote Freelance ) ● LinkedIn Lead Generation ● Leads Introduction ● Leads Qualification ● Appointment Setting ● LinkedIn Automation for lead processing and generation ● Lead Retargeting [-] Lead Generation and Regional Manager for Ghana Maintena.io, Canada (Remote Freelance) ● LinkedIn Lead Generation with Ghana as focus market ● Leads Automation ● Lead Introduction ● Leads Qualification ● Appointment Setting ● Leads Retargeting ● Leads Reporting [2016] Remote Freelance LinkedIn Lead Generation Cadnetics, Pittsburg-USA ● LinkedIn Lead Research ● Lead Introduction ● Appointment Setting ● LinkedIn Automation for lead processing and generation ● Lead Retargeting [2016] Virtual Assistant - Customer Support Assistant [2014] Pivvit, Washington-USA (Remote Freelance) ● Ticketing and Customer staff for Santa Barbara Zoo ● Resolve customer complaints on ticketing for Dangerously Delicious Pies COMPUTER LITERACY Adobe Creative Suite ● Adobe Photoshop ● Adobe Illustrator Microsoft Office Package ● Microsoft Excel ● Microsoft Office Word ● Microsoft Powerpoint Applications ● Web-based Applications ● Desktop Applications Operating Systems Windows XP/Vista/7, 8, 10, MacOs KEY COMPETENCIES ● Excellent communication skills, both in speaking and writing. ● Polite, articulate and professional in phone call etiquette ● Highly-organised and able to effectively design and execute on multiple workflows from various internal stakeholders ● Fluency in English is a requirement ● Support needed in evenings and weekends. ● Independant problem solver ● Resilient and flexible ● Excited and passionate about working in a start-up PERSONAL DETAILS Gender: Religion: Marital Status: Citizenship: Date of Birth: Languages Spoken: Male Christian Single Ghanaian April 2, 1991 English, American & Ghanaian Sign Languages, Twi REFERENCES Dave Naranjo CEO b2bfreelancer.com, Germany - Joel Ntiamoah ADVISOR Bizaccess Consult Limited, Ghana. -