Samuel Jossue Matiguan Espinoza

My area of expertise is telemarketing, a business in which I have 3 years of experience and in which I have stood out, giving very good results, as well as my experience has given me the ability to help create different techniques to approach clients in the best possible way to get a better reception from them.

Also outside of the freelance world, I have two years of experience in customer service, always with successful results, managing to create and strengthen relationships with customers with a service that is highly focused on respect and empathy to help them on anything they want.

In case that you need someone to listen and understand what you want to express with your business and be able to give that same energy over the phone for your clients… Then that’s me!

Here’s my set of skills:

• Outstanding Customer Service

• Attention to Detail

• Organized

• Great communication

• Team Player

• Quick Learner

• Problem Solver

• Excellent written and verbal communication skills

• Familiar with Slack, Zoom, Google Meets and Microsoft Teams

• Familiar with CRMs such as: Follow Up Boss, NetSuite and Salesforce

• Familiar with many calling platforms such as: Mojo, CallShaper, Zoiper and Gvoice