Samuel Olowoyo

SAMUEL OLOWOYO c/o The Open Christian Assembly, P.O.BOX 4323, Kano, Kano State. Nigeria, Mobile:-,- Email:- PERSONAL SUMMARY A multi-skilled IT support engineer with in-depth knowledge of architecting, installing and configuring computing systems. Experienced in providing company and client focused IT support and in successfully analyzing and resolving IT hardware and software problems in a timely and accurate fashion. Having the ability to design, develop and maintain professional websites and applications and possessing strong analytical and documentation skills. Now looking for a new and challenging IT support & web development position, one which will make best use of my existing skills and experience and also further my personal and professional development. AREAS OF EXPERTISE • Application development • Auditing systems • Computer hardware • Crisis management • Data protection • Information security • IT management • Integration • IT planning, Troubleshooting • Technical management • Team management • Software systems • Network installation • IT support • Network support • Practical troubleshooting • Problem analysis • Website design and development WORK EXPERIENCE SAMOLTECH STUDIOS LIMITED - Head, Technical Support/Programming 2011 - 2020 A Technical Manager saddled with the responsibility of managing team of Web designers, Webmasters, network managers, and programmers to create award-winning Web sites, e-commerce applications, online directory and online web applications and provide IT Support and consultancy to clients of our organization. • Coordinated full range of project development, from initial proposal to final delivery • Managed e-business development and maintenance projects • Developed full life-cycle Web site applications from designing database schema to implementing front- and backend components, using JavaScript, CSS, Ajax, PHP and MySQL, etc • Diagnosing & resolving hardware, software & end users problems. Acting as the first point of contact for all IT & technical queries. Planning and undertaking scheduled maintenance upgrades. Developing the infrastructure and systems to meet the company’s needs. • Responsible for supporting all desktop IT Services including desktop PCs, laptops, PDAs, Duties: Managing routine maintenance jobs, database backups & ensure that they are secure & reliable. Meeting customers face to face and handling & prioritizing problems. Installing and configuring computer systems. Perform routine backups & archival of files to assist with disaster recovery. Escalating and identify any critical issues. INTERCELLULAR NIGERIA PLC - Core Network Engineer [Head, Network Operations & Maintenance] 2001 - 2011 Head of the Operations and Maintenance Department with full responsibility for supervising and coordinating all activities of the department. Integration of additional BTS into the system. RF Optimization. General system auditing. Expansion Planning and implementation. • Daily monitoring and maintenance of the Switch [EMX] and the Centralized Base Station Controller [CBSC] System which includes the Transcoder [XC], Mobility Manager [MM], Operations and Maintenance Center-Radio [OMC-R] and the Base Transceiver Stations [BTS] • Oversees the provision, maintenance and proper operations of transmission links [Fibre/cable, radio], and Base Transceiver Stations. • Responsible for the maintenance, support and updating of the company's IT infrastructure on a daily, weekly and monthly basis, for the overall purpose of supporting its business, policies and vision. Prioritizing and assigning IT projects based on direction from Senior Managers and on the needs of the business. Advising the company on technology related matters and how it can improve existing IT operations. Being the point of escalation for all IT and technical matters. • Report generation on general System/Network performance • Reporting to the Chief Technical Officer and the District Manager on all relevant operations and maintenance issues • Responsible for the Internal Training of subordinates and increasing the IT literacy of all employees. INTERWORLD PRODUCTS NIGERIA LIMITED, [BINATONE] - Service Engineer 1998 - 2001 The Service Engineer saddled with the responsibility of Conducting Quality control tests on all range of Binatone Products and carried out repairs and maintenance of all Binatone range of products. Also responsible for high level system problem troubleshooting and for coming up with unique approaches to problem solving. • Part of a team developing new and interesting products. • Designing both manual and automated production test facilities. • Writing up accurate reports that can be understood by a non-technical audience. • Troubleshooting and emergency call out duties. • Attending production meetings. • Providing technical support to customers. • Presenting technical information about the company’s products and services to customers. PROFESSIONAL SKILLS • Can work to rigorous deadlines and stay within quoted budgets. • Accurately following diagrams and written instructions to repair a fault or set up a system. • Experience of web content management systems. • Installing and configuring computer hardware systems and IT software. • Taking ownership of a problem and then tracking it through to a successful conclusion. • Excellent Website Designer and Applications Developer • Knowledge of Networking fields such as TCP/IP switches and routers. • Inquisitive by nature and always keen to learn. • Good at analyzing facts, drawing conclusions, defining problems, and coming up with IT solutions. • Have excellent time management, confidentiality & communication skills. PERSONAL SKILLS • Trustworthy and able to work in highly confidential environments. • Acting with integrity and driven by the principles of fairness. • Dedicated work ethic and willing to do overtime to get a job done. • Results oriented and willing to roll-up the sleeves in order to accomplish necessary tasks, goals and objectives. • Driven to exceed expectations. • Passionate about everything I do and is not someone who just goes through the motions. • Breaking down seemingly intractable problems into manageable parts. • Pragmatic approach to defining problems, and then developing practical solutions. • A real team player who works well with others. • Able to work as part of a team that pushes towards a common goal. EDUCATION Federal University Of Technology, Akure, Ondo State, Nigeria Bachelor of Technology PHYSICS December 1990 - August 1995 ELECTRONICS Completed my final year project which was a 3-Station Telephone Intercom and a Seminar on Cable Telephony [which addresses the convergence of Cable and Telephony], which has significantly helped my expertise in the Telecommunications and IT Industry HOBBIES Olowoyo Samuel is an IT addict, he is up to date with the latest technology releases and uses his spare time to develop Web Applications and learning about new technologies. He also likes to meet people and make new friends. He is a lover of Soccer game and is also a volunteer for a charity that Prays for Nigeria. TRAINING • CBSC-BSS TRAINNING. Motorola Technical Education Training School, Schaumburg, Illinois, USA, 2002 • Unix System Administration. N.I.I.T, Victoria Island, Lagos, Nigeria, 2002 REFERENCES Available on request.