Sanet Delport

Curriculum Vitae SANET DELPORT First Name Sanet Surname Delport Gender Female Date of Birth - ID Number - Marital / Family Status Married/ No dependents Nationality South African Education Matriculated in 1992 Home Location Douglasdale Fluent Languages English and Afrikaans Contact Number - Email Address - Notice Period None Profile & Skills As the Freelance Operations/Traffic Manager, I worked closely with the project management and creative teams to resource and move projects seamlessly through the workflow process in a timely manner. I ensured that projects were resourced to maximum efficiency while keeping the business, other projects and client priorities top of mind. My position required me to be well organised with the ability to multitask on various levels, strong accuracy and strong attention to detail. Prior to my last role, I have over 5 years’ experience as a Traffic Manager. It’s a role that I recognise as a crucial cog in the wheels of a smoothly run agency. Together with 8+ years’ experience in project and account management, I have the necessary skills and the initiative to ensure a free-flow system that works well for everyone. These days, more work is being done by fewer people and with looming deadlines. This is where traffic must kick into gear and manage the entire process as efficiently as possible. It’s what I love doing, and I believe I do it well. From taking the brief to scheduling reviews, presentations, revisions and reverts, I like to remind myself and my colleagues that we are one team with one goal; exceed clients’ expectations. I believe in attention to detail. I strive to be proactive. I continually find ways to streamline processes, ease the pressure and pull the occasional rabbit out the hat in order to make everybody’s jobs so much easier. In this role, it’s important to possess excellent interpersonal, communication and negotiation skills and the ability to develop and maintain mutually beneficial internal and external relationships. I am able to work well on own initiative and can demonstrate the high levels of motivation required to meet the tightest of deadlines. Even under significant pressure, it’s important to possess a strong ability to perform effectively. • • • • • • • • • • • Good People Management skills Great Team worker Excellent written/verbal communication skills Innovative, resourceful, proactive and hardworking Good interpersonal skills, attention to detail and coordinating skills Work very well under pressure Ability to multitask on various levels Willingness to learn and grow Very systems and process driven, however flexible when required. A thorough understanding & working knowledge of all agency systems and processes. A thorough understanding & working knowledge of Project Management methodology and practices. Education Matric Subjects: Afrikaans, English, History, Geography, Business Economics, Typing 1992 Computer Skills • • • • • • • • • • • • • MacBook Pro MS Office 2003 & 2007 MS Project 2003 & 2007 MS Power Point 2003 & 2007 MS Excel 2003 & 2007 MS Word 2003 & 2007 MS Outlook 2007 Adobe Reader Chase Microsoft Dynamics Nav 4, 6, SP1 2009 & SQL AdAgent 1 and 2 Internet Explorer Google Chrome Professional Experience- - Triple Eight Group – CSR, Marketing & Activations, PR Freelance Operations / Traffic Manager – All Accounts (Unilever SA, Samsung, Nestle, Johnson’s Baby, Standard Bank, etc.) Responsibilities: • • • • • • • • • • • • • Managing the workflow within the SA and Zambia team The teams included are the SA and Zambia Account/Project Management teams, the Creative team and Admin team Ensure that all processes, controls, procedures and operational systems are adhered to Checking of all reports, budgets and client comms to ensure they meet agency standards Ensure resource availability and allocation Sit in on all client meetings to check for deliverables from each team Schedule and traffic work into the studio, from small tasks to large workflows Weekly capacity planning and risk reporting Daily interaction with account/project managers Plan and facilitate weekly stand up sessions Creative brief trafficking, ensuring briefs are received and project kick-offs are scheduled on time Manage changes to the job scope and schedule Troubleshooting and problem solving • • • • Timesheet trafficking and reporting Assist with recruitment of new staff and freelancers Management of freelancer database Freelancer purchase order tracking and management Reason for leaving: References: Freelance Contract Faaizah Khan – HR Manager- Previous Employment Experience:- - Reason for leaving: References: Retrenched Andre van der Merwe – GM- Alison Stansfield-Franks – Creative Director- - - Reason for leaving: References: Saatchi & Saatchi BrandsRock – TTL Agency Traffic Manager – All Accounts (Momentum, eBucks, Procter & Gamble, Cadbury’s Mauritius Ltd, General Mills SA (Pty) Ltd), Telkom Activations – 8 Months contract Contract expired Heidi Nelson – Chief Operations Officer- - - Reason for leaving: References: Base2 Digital Agency Traffic Manager – All Accounts (Absa, Danone Mother Brand, YogiSip, UltraMel, Mondelez Chocolates (CDM, PS, Lunch Bar & 5Star) Retrenched Paul Manson – MD- - - Reason for leaving: References: Oliver + More Full Production Agency (TV/Video, Design, Digital & Web Development) Resource Studio Manager – All Accounts (Unilever Global, Liberty, Google Nest, Lipton SA, 3M) JWT SA (Pty) Ltd – TTL Advertising Industry Senior Traffic Manager – All Accounts (Kellogg’s, Ford, Nokia, Nestle, Gautrain, Bayer, Shell, Powertech, Bytes, Ovaltine and Unilever) Retrenched Michelle de Gouveia – Previous Operations Director- Overview of my role for the above Agencies: • • • • • • • • • • • • • • • • • • • • • • Update the resource schedule daily to ensure accurate scheduling of all projects Update and manage resource schedule with regards to resources leave requests Liaise with CDs to ensure the right skill and timings are allocated to the project Liaise with production to help organise pre-prods where required Co-ordinate and run weekly status meetings for your client service accounts Co-ordinate and run weekly status meetings with your creative teams Keep a close eye on timing and deadlines to ensure the jobs are on track Liaise and update all departments on progress of projects so everyone is in the loop at all times Set up and attend all scoping meetings, kick starts & internal reviews when required Provide any ops assistance (head of Production may request duties that do not fall within the normal traffic duties) Source freelancers as and when required and sorting of all paperwork accordingly Highlight red flags in advance to ensure that a solution is found timeously so that client expectations can be managed. Assist with production requirements, i.e. raising of CE’s, PO’s, processing of supplier invoices, etc. Responsible for all Chase queries, i.e. User setup, Client Rate cards, etc. Assist FM to track monthly client retainer billings, chasing job closures, outstanding CE’s, supplier invoices, etc. Assist Client Management with campaign timelines and scheduling the relevant resources. Circulate layouts, artworks and colour proofs to Account Management for Creative approval by the client and forward any subsequent amendments to Creative team and follow-ups implemented Recommend solutions to problems or delays through better coordination of departments Oversee the orderly filing of all artwork Trafficking of CE’s, Billings and Job closures through to Production and Finance. Traffic work into DTP and liaise with DTP Manager on deliverables Ensure that additional CE’s are raised on Jobs when necessary - - • • • • • • • • • Run medium to large projects independently from management and ensure delivery of projects within scope, budget and time. Manage all project-related documentation. Responsible for scheduling of all projects’ kick-start meetings and internal creative reviews with Client Service. Prepare and update project plans according to templates Plan, track, control and report on projects based on Project manages risk and scope throughout the project. Financial and budget control ability A thorough working knowledge of all agency systems Responsible for monthly recon of time spent on all projects which are shared with client. Reason for leaving: References: Contract expired 30 September 2013 Sandi da Cunha – HR Manager- - - • • • Gloo Digital Design (PTY) Ltd – Digital Advertising Industry Project Manager – Samsung South Africa Account Information Technology Solutions (Pty) Ltd – IT Industry Consultant/Project Manager Managing Client expectations and responsible for overall delivery of solutions on queries – local and international. Project managing the development of new business software solutions. This entails compiling the design request document, liaising with developers, testing for final sign-off and updating on the relevant client database. Project managing Client Upgrades and Implementations on both software packages - Navision and AdAgent • • • • • • • • • (Briefing and Timesheet software package designed specifically for Advertising and Media Industry). Assigning queries to consultants and developers Client Visits on projects, development and existing queries Managing new and existing projects – Local and International Scheduling and managing of Client Upgrades/Updates Office Manager – emphasis on internal staff issues, systems and processes Assist on monthly client billing – time spent vs time used. Assist on managing internal support help desk system: o Recording of client request/ queries, assigning to relevant resources and timeously delivery of resolutions. Able to assist in training of new and existing clients on Microsoft Dynamics Nav 2009 Production/Traffic Module and AdAgent. Update of User help guides and training material. Reason for leaving: References: Seeking better employment prospects and a desire to get back into the Advertising/Creative Industry Natasha Lingham – Channel Business Development- Philip Potgieter – Senior Consultant- Sue van Rensburg – Senior Support Consultant- - - • • • • • • • • • McCann World Group Production Assistant – Telkom, Tiger Brands, Isuzu Trucks, GM SA, Merck, Nestle, L’Oreal, Pikitup, etc. Control production time frames to deliver within required deadlines. Interact with the creative process to help drive and meet client deadlines. Compile purchase order, send material to publishers and follow up with suppliers on orders and delivery dates. Ensure all stakeholders are updated with regards to progress and issues. Prepare cost estimates for Client approval and ensure adherence to approved estimates. Manage budgets and revenue on all jobs Tracking and reconciliation of costs and quality for all outgoing jobs. Tracking, resolving billing and invoice queries with suppliers and account management. Closure of jobs. Reason for leaving: 3 Month Contract after being retrenched References: Wayne Parry – MD Momentum- Pauline Cindi – HOD Traffic- - - • McCann World Group Traffic Manager - Telkom, Tiger Brands, Isuzu Trucks, GM SA, Merck, Nestle, L’Oreal, Pikitup Full traffic management support to Momentum McCann & McCann Erickson Divisions. Reason for leaving: Retrenched References: Wayne Parry – MD Momentum- Pauline Cindi – HOD Traffic - Dee Hufkie – HR Director- - - • • • • • • • Momentum McCann (McCann World Group) Project Manager – Telkom, Tiger Brands, Isuzu Trucks, GM SA, Pikitup, SABC etc. Manage Client Projects/Activations, which will include promotions, events and sponsorships of all description. Manage Client, Account Management and Suppliers expectations. Source suitable suppliers and materials. Manage profitability accordingly Processing cost estimates. Full support to Momentum team. Responsible for organising Client and Agency Administration and dissemination of information: o Filing, Writing briefs, i.e. job closures, CE approvals, basic job requests from clients, etc. o Update and upkeep of monthly billings – responsible for chasing payment from Client & to suppliers o Listing workload and ensuring adherence to deadlines o Assisting in pitch documents for new businesses o Assisting with and managing Account Management resources to optimise efficiencies. o Establishing relationships with Clients, Account Management and Suppliers. Reason for leaving: Promoted to Traffic Manager References: Wayne Parry – MD Momentum- - - • • • • McCann Erickson (Pty) Ltd (McCann World Group) Account Manager- Coca-Cola, Dairybelle & GM SA Liaison between Agency and Client Manage/ Organise Client Business on a daily basis Full support to Account Director & Business Unit Director Responsible for organising Client and Agency Administration and dissemination of information: o Filing, Writing briefs, i.e. job closures, CE approvals, basic job requests from clients, etc. o Update and upkeep of electronic guard book o Update and upkeep of McWisdom intranet o o o o Update and upkeep of monthly billings – responsible for chasing payment from Client & to Suppliers Listing workload and ensuring adherence to deadlines Assisting in pitch documents for new businesses Assisting IT Department with internal filing systems and Agency Data Base systems – Brand Intelligence & Sharepoint Reason for leaving: Moved to Momentum McCann within the Agency as Project Manager References: Jane Simpson – Group Account Executive- Jill Docherty – Business Unit Director- - - HerdBuoys McCann Erickson (Pty) Ltd Account Executive – Coca-Cola • • • • Liaison between Agency and Client Manage/ Organise Client Business on a daily basis Full support to Account Director Responsible for organising Client and Agency Administration and dissemination of information: o Filing, Writing briefs, i.e. job closures, CE approvals, basic job requests from clients, etc. o Update and upkeep of electronic guard book o Update and upkeep of McWisdom intranet o Update and upkeep of monthly billings – responsible for chasing payment from Client & to suppliers o Listing workload and ensuring adherence to deadlines Reason for leaving: Got promoted to Account Manager - to- did freelance work for various companies, whilst looking for permanent employment- - • • • • • • • • • Underline Advertising and Promotions (Pty) Ltd Production Assistant Co-ordinating all electronic media; o Set up of all meeting. o Ensure that relevant creative is costed, signed off by Client and that all orders are issued to suppliers prior to work being done. o Book studio, voice-artist, actors, arrange props. Co-ordinating Calls Sheets prior to shoot and booking off-line & on-line edit, etc. etc. Copy typing and typing of presentations. Dropping-off & collecting of project material. Responsible for all research: o Sourcing information on the internet when pitching for new clients. Assisting Strategic Director and AE’s in daily job activities. Assisting Traffic Department with daily job activities. Assisting Production Managers with daily job activities; e.g. o Update of guard books. o Sourcing of product material & costs, etc. Assisting Studio with general queries; e.g. o Sourcing pictures or images for new creative executions. Co-ordinating and ensuring that all deadlines are met for material and client presentations. Responsible for Creative Disc System; o To ensure that updated hi res files (creative work done in studio) are kept on record for future references. Reason for leaving: Retrenched Reference: Mr Carl Wakeham – Director - or- - - • • • • • • Underline Advertising and Promotions (Pty) Ltd PA to Strategic Director & Account Director Client liaison Co-ordinate diary. General office work: Faxing, screening of calls, filing and all administrational duties. Co-ordinating information for Status Reports on a weekly basis. Copy typing. • • • • • • • Typing of presentations. Dropping-off & picking up of project material. Research on the Internet Sourcing of new product material & costs. Assisting Account Director in daily job activities, liaising with clients, chasing costs and material deadlines. Co-ordinating and ensuring all deadlines are met for material and client presentations. Assisting A/E’s in daily job activities. Reason for leaving: Moved to Production Department Reference: Mr Carl Wakeham – Director - or- - - • • • Branded Marketing (Pty) Ltd PA to MD and Client Service Director Client liaison. Co-ordinate diaries for both Directors. General office work: o Faxing, screening of calls, filing and all administrational duties. Co-ordinating information for Status o Reports on a weekly basis. o Copy typing and typing of presentations. o Dropping-off & picking up of project material o Setting up and co-ordinate office functions. o Assist with reception duties. o Request to do personal duties: o Collect children. o Personal filing o Administering of financial & medical records. Reason for leaving: Agency closed down - - • • • • • • BMG Africa Music Publishing (Pty) Ltd PA to MD International Repertoire (Co-ordinating incoming music from overseas companies and at the same time sending local artists’ music overseas). Put together itinerary for overseas trips, for example; Forex, hotel bookings, setting up meetings, etc. Liaise with Artists, Composers and clients Setting up appointments General office work: o Dictaphone typing, Faxing, Screening of calls, Filing and all administrational duties. o Data capturing on AS/400 system. o Bank Reconciliation o International & Local Album Charts: o Receiving of International & Local Charts. o Co-ordinating information on charts. o Liaise with Record Companies for release details and stat notices. o Distributing of Local Charts on a weekly basis to our UK office. Administering of all synchronisation requests: o In direct liaison with large Advertising agencies with respect to synchronisation deals. Advertising agencies and independent production companies or television stations request permission to use a particular song for an advertisement they are making. o Applying for permission to licensor. o Negotiating synchronisation costs. o Granting permission to the advertising agency • • • o Issue tax invoice. o Inform licensor of outcome of licensing deal. Administering of all translation requests. Control of petty cash. Financial statistics: o Assimilate financial transactions for yearly budget plan, which is forwarded to the BMG International Office in UK. Reason for leaving: Seeking better employment prospects. Reference: Mr. Peter Vee – MD (retired) - - • • • BMG Records Africa (Pty) Ltd Secretary to FD Client liaison Setting up appointments General office work: o Daily reconciliation of sales figures o Dictaphone typing, Faxing, Screening of calls, Filing and all administrational duties. o Writing out of cheques o Petty cash control & bookkeeping o Ordering Stationery Reason for leaving: Moved to Publishing Company 1995 – 1996 • Adams & Adams Receptionist / Typist Answering small switchboard, Dictaphone typing, liaise with Clients and general secretarial duties. Reason for leaving: Seeking better employment prospects. Reference: Mr Charles Berman, Partner - - - • Exclusive Boys Toys (Car Dealership) Secretary / Receptionist General secretarial duties, record keeping of all vehicles coming in and going out, responsible for all administrational duties, stock taking, liaise with clients, petty cash control and book keeping. Reason for leaving: Dealership closed down - - • Eskom Megawatt Park - Legal Department, Collections Junior Secretary (Part Time) Giving instructions to Attorneys, dealing with Tracing Companies, general secretarial duties, Dictaphone typing, screening of calls, filing and outgoing mail. Reason for leaving: Employed on contract basis Reference: Mr Eddie Powell, Eskom Legal Department -