Sant-Marie Smit

Sant-Mariè Smit “I'm passionate about getting results and thrive on unusual professional challenges, irrespective of how large or small” Target Market: Managerial position in the Supply Chain Structure. Training and Resolution. Industry Summary: Supply Chain Customer Care: FMCG Supply Chain Logistics – FMCG Supply Chain Logistics – Furniture Reverse Logistics & Recovery Training and Resolution Management Auditing & Stock Management Customer Liaison and Client Reconciliation Specialist Career Summary: Inventory Auditor Stock Manager Reverse Logistics Team Leader Gauteng Resolution Manager Eastern & Western Cape Customer Service Manager Training Manager National Customer Support Customer Service Agent Competencies: Analytical ability Business leadership and acumen Professionalism Integrity Accountability Resilience Problem-solving skills Results orientation Ability to communicate effectively at all levels Sound judgment and decisionmaking skills Computer Literacy: Microsoft Office 2010 JD Edwards SAP Pastel Kerridge Banking in-house systems Most Warehouse Management Systems Most Transport Management Systems Dayan Rd, Dayanglen, Boksburg --Professional Overview; I am an expert at synchronising supply with demand and developing supply chain strategies that significantly impact profitability, maximising productivity while minimising expenses. I am widely respected for my ability to troubleshoot issues, innovative, analytical. My skills include; improving supplier programs, implementing strategies and blueprints that drive process efficiency improvements and establishing robust processes, statistical forecasting and strategic supplier management. I am a dedicated personnel trainer and mentor. I am creative, confident, and an effective problem solver. I am a exceptional communicator, with expertise in crosscultural communication and business relations. Right now, I am looking for a role with a company that wants to hire best-qualified and most experienced people. Key Skills: • • • • • • • • • Leadership in problem solving Analysis and process improvement strategy Logistics and forecasting. FMCG & furniture warehousing and distribution Business trend analysis and operational reporting Inventory Control, SOP development & Training Management Business process improvement & Analytical Skills Logistical management & IT Service Management Process Improvement and Operations Management Employment History: Super Group Consumer Inventory Auditor Quantitative responsibilities:                  February 2016 to present Present to Client Base: Monthly & Quarterly Potential Stock loss Provision & National Snapshot Consolidate monthly WMS Stocktake Report Prepare Financial Schedules (WH Damages, TRP Damages, Missing Stock, GIT & Insurance) Month end Risk valuation Stocktake Auditing Performance Measures Implement DC SOP audits on Stocktake Monthly Stocktake Auditing at each DC Ensure SOPS are followed & Implemented on WMS Stocktake File Sign off: per DC: Nationally Risk Report Tweak & Upload to Web Succession Planning Query Balance: Daily for all Principals Query Balance & Comparison Reports Daily Risk Analysis Implement Recon Strategy on all Principals: Quarterly Sant-Mariè Smit +- Dayan Rd, Dayanglen, Boksburg - Project Success:       Redesigning Customer Service Systems: EHL 2012 – 2014 Improving Support S for retail stores, infrastructure creating a bridge of communication between IT Operations & Logistics- Implementation of Customer Complaints departments Nationally, successful reverse logistic and distributions- Damages Reduction & loss control by 27% within the first three months. 2013 -2014 Restructuring Process flow & Damages nationally for all customer service and revers e logistics departments-. Employment History cont …     Super Group Consumer Stock Manager Quantitative responsibilities:                        In Progress: University of Liverpool: Master of Supply Chain Management, logistics, Materials. UNISA: B.Sc. Mathematics & Statistics. Mini Business & Goal Aligning Reportnet & Problem Solving Access 2007: Advanced Six Sigma Greenbelt MS SQL 2005 Engaging Leadership Coaching for Performance Value driven Service & SelfManagement Asset Car & Visual Workplace Access 2007 Advanced ICDL 2010 Microsoft Certified ICDL Advanced ICDL Professional MS SQL Server 2005 XML & Visual Studio Financial & Performance Querying Crystal Reporting Financial & Performance Querying: SQL Advanced C++ & C# High School: Wonderfontein, 2001.    December 2014 to February 2016 Asset utilizations, results and operational change management. Data reconciliation and review. Systems auditing & review. Ellerine Holding Limited Gauteng Reverse Logistics Manager Quantitative responsibilities: Qualifications and Memberships:  Early Warning system on irregular stock movement Distribute: Year to date Stocktake Recon Gateway: Daily Recon Communication Version Control on all SOPs and Pricelists (Stocktake & WMS) December 2013 to November 2014 Manage all reverse logistics related incidents. Problem solving and liaison with Suppliers, manufactures and 3PL & 4PL Assigning accountability of faults and losses, between warehouse, distribution and other accountable parties. Ellerine Holding Limited July 2012 to November 2013 EC & WC Training & Resolution Manager Quantitative responsibilities:    Problem solving with interfacing problem between multiple systems. Support all DC personality, Analysing system issues & Reporting. Process control and process improvement. Ellerine Holding Limited July 2012 to November 2013 National Customer Liaison & Client Reconciliation Manager Quantitative responsibilities:    Support Customer Service Departments nationally. Database maintenance & Complaint Processing & Resolution, and Training. National training and support. Previous positions held:    CSC Agent: Clover SA, Roodepoort. Implementation and Data Capturer: SWU Credit Solutions Provisioning Admin Clerk: SAPS: Soshunguve Sant-Mariè Smit +- Dayan Rd, Dayanglen, Boksburg -