Santhosh Kn

Santhosh Nandakumar 23/293, Ayyankali Road, Edakochi Mob:- Cochin – 682 010. Email:-CAREER OBJECTIVE Be part of a progressive Team in the Operational / Administrative Division of a reputed organization with challenging responsibilities and strive for continuous improvement, contributing productively towards organizational and professional growth. Professional Experience Sutherland Global Services Inc., Kakkanad, Cochin Since- onwards Role: Role: Senior Consultant Report Analyst Job Profile:  Sending daily reports on productivity, loan closures and pipeline status for whole program, team wise/agent wise and send it to the respective program heads.  Preparing month wise Attrition and shrinkage report for the program.  Preparing monthly performance Incentives and Special incentives report agent wise and team manager wise and sending it to the Finance team for validation and pay out.  Sending weekly performance reports based on the program level requirements.  Sending daily reports various matrics agent wise and Team Manager Wise.  Analysing the performance of all Agents in various criteria such as Productivity, Quality score, Attendance, Assessment scores, escalations, etc. WOTEK ENGINEERING SERVICES PVT LTD, Karikkamuri, Ernakulam: From- to-. (2 years) Role: Sales Co-ordinator Company Profile: WOTEK Engineering Services Private Limited is an associate company of Wotek Corporation, USA based Engineering export company, operating for over 30 years, in the Middle East and the Indian sub- continent. They are specialists in the supply and installation of Kitchen & Laundry quality equipments. Have done more than 500 hotels in India and Middle East with all prestigious International and Indian Hotel Groups. Represent manufacturers who are world leaders in their respective range of equipments. Job Profile:  Preparation of ‘Proforma Invoice’ (Quotation) as per customer requirements for Laundry and Kitchen equipments belongs to Middle East & India.  Load calculation and equipment selection for projects/quotations in co-ordination with the sales persons.  Proper Maintenance of updated Price list of laundry machines and Kitchen equipments as softcopy and hardcopy.  Preparation of Price comparison of equipments.  Preparation of Service schedules for laundry projects. TATA DOCOMO, Palarivattom, Cochin: From- to-. Grade: Role : (1½ years) LPMS Co-ordinator Lead & Prospect Management (DOCOMO Postpaid – Kerala Circle) Job Profile:  Downloading the sale leads and prospects and allocating them to the concerned CSMs and DSTs/DSAs.  Ensures timely feedback and keeps track of all relevant data regarding sales and manpower across Kerala.  MIS delivery (sales reports) to all the concerned team for all DSA/DST verticals. Reliance Webstore Ltd, Kadavanthra, Cochin: From- to-. (4 years) Assistant Manager Role : Information Resource Manager (Reliance World – Kerala Circle) Grade: Job Profile:  Sales data analysis and feedback to the Circle Head for all product streams in C3 Mobile / Broadband business.  Ensures timely feedback and keeps track of all relevant data regarding sales and manpower across Kerala.  MIS delivery (sales reports) to RW team related with C3 & BBC.  Compiling and maintaining data of business operations of the circle related to all staff in stores, franchisees, sales, attendance, etc.  Manpower database updation and tracking / MIS delivery of RAG/ Attendance to the Top management.  Preparation of list of Handset/voucher Stock requirements from RWs and send the summary to commercial team for stock order.  Organize Circle Review meetings.  Co-ordinating sales activities of 15 FSAs. BPL Mobile Cellular Ltd, Ernakulam, Kerala (now Vodafone) From- to-. (3 years) Job Title: Circle Sales Co-ordinator, MIS (Postpaid – Kerala Circle) Job Profile:  Responsibilities associated with compilation of Postpaid Activation Report for 6-zones in Kerala.  Co-ordination with Telemarketing & Sales Executive Performance Fund allowance related activities.  Compiling and recording all the Dealer Advertisement Claims after verification, checking the accuracy of the claims. Triumphant Institute of Management Education (TIME), Cochin. From- to-. (2 years) Job Title: Computer Operator Job Profile: Data processing using MS Equation Editor, data entry of Mathematics Questions Papers & Study materials for Engg/Med courses prepared by Faculties. Responsibilities related with conducting Test papers. Indian Institute of Computer Studies (IICS) From- to-. (1½ years) Computer Faculty - teaching experience in MS Office for School students. EDUCATIONAL QUALIFICATIONS: Bachelor of Commerce (B.Com, Costing) from Mahatma Gandhi University, Kerala (March 1999). TECHNICAL KNOWLEDGE: Higher Grade in Typewriting. Diploma in Network Centered Computing (HNC) from NIIT, Cochin Languages known : English, Hindi and Malayalam Personal Details Age & Date of Birth : 43 Years; 10th November 1978. Father’s Name : Sri. K.R Nandakumar (Late) Marital Status : Married & having a 11 year old kid. Nationality : Indian. Mother Tongue : Malayalam. Place: Edakochi SANTHOSH NANDAKUMAR