Shaira Canda

🙋‍♀️ Hey There! I'm the Filipino Virtual Assistant, you’ve been looking for! Just call me Shai and it's very nice to meet you. I generally help business owners in doing administrative tasks so they can enjoy the things they love to do.

Let's talk and I'll start helping you!

📕 ACCOUNTING 📕

Bookkeeping-⭐⭐⭐⭐⭐

Financial Statements -⭐⭐⭐

Reconciliations - ⭐⭐⭐⭐⭐

Audit - ⭐⭐⭐

XERO - ⭐⭐⭐

Quickbooks - ⭐⭐⭐

SAP - ⭐⭐

📞 CUSTOMER SERVICE 📞

✔️ Answer calls from customers

✔️ Performed data entry for customer information, orders and shipments.

✔️ Managed client records

✔️ Set up client appointments

✔️ Provided policy and service information

✔️ Assisted customers with a warm and professional attitude

✔️Answered general questions

✔️ Resolved customer information and complaints

✔️ Responded to claim inquiries

✔️ Responsible for tracking and maintaining inventory

✔️Handled online orders and credit card transactions

✔️ Email support

Ring Central - ⭐⭐⭐⭐

💻 VIRTUAL ASSISTANCE 💻

Klaviyo - ⭐⭐⭐

Admin task - ⭐⭐⭐⭐

Appointment setter - ⭐⭐⭐⭐

Google Suite (Docs, Sheets, Forms, Drive, Mail, Calendar) - ⭐⭐⭐⭐⭐

Microsoft Office (Word, Excel, PowerPoint) - ⭐⭐⭐⭐⭐

Canva - ⭐⭐⭐⭐

Photo Editing - ⭐⭐⭐⭐

Video Editing - ⭐⭐⭐⭐

Encoder - ⭐⭐⭐⭐

I'm fluent in English, both oral and written, and have meticulous attention to detail. I can work well under pressure even with minimal supervision and have a very strong work ethic. I am a fast learner as well as not afraid to ask questions. I always embrace all challenges with a positive attitude and energy. I always give my full commitment to my clients and customers. A person who is open to new learning and willing to try new things to provide and give the best to my clients.

I'm available to work and can start immediately.