Shakila D
Business Analyst (BA)
Mobile: -
E-mail-
No. 3, Gopal Street, Anna Salai, Pammal, Chennai - 600 075. Tamil Nadu.
Objective
Seeking a challenging and rewarding career where my functional expertise, conceptual
knowledge and analytical skills can be utilized productively and to make use of my
potential skills towards the growth of the organization.
Experience Summary
Over 9+ Years of Functional Experience, of which
2 years as Business Analyst at MphasiS (I) Pvt Ltd, Chennai
1 year & 1 month as Senior Process Associate at Capgemini Business Services
(India) Ltd., Chennai
4 years & 1 month as Finance/Business Analyst at Rapid Care Private Ltd.,
Chennai
1 year and 2 months as Audit Assistant at Victor Grace & Co., Audit Office,
Chennai
1 year as Accounts Processor at Softwings Software, Chennai.
Academics
Master of Computer Application (M.C.A) at University of Madras, Chennai during
2017.
Master of Business Administration in Finance (M.B.A) at University of Madras,
Chennai during 2008.
Master of Commerce (M.Com) from University of Madras, Chennai during 2003.
Bachelor of Commerce (B.Com) from S.D.N.B.Vaishnav College for Women,
Chennai during 2001.
Achievements in Academics
Obtained 100% in 3 papers (Statistics and Operations Research, Cost Accounting,
Management Accounting) during B.Com degree course
In Income Tax Practice acquired 97%, which was first mark in my B.Com degree
batch.
Computer Knowledge
Got Trained in SAP FI/CO Module for 4 months
Visionary Med Software, Medisoft Software in Healthcare Domain
One Source Tax Provision (Tax Stream) for Application Support
Change Management System(CMS) for Tracking the Tickets
MS-Office 2007 & 2010 and MS-Access
Operating System – Windows XP, 7, 8 & 8.1
MS-Visio for Flow Chat preparation.
Have done Practical work in C, C++, Unix, Linux, JAVA, RDBMS, .Net, Web
Designs during M.C.A Degree course
Mini Project has been completed in HTML – Java Script
Tally ERP 9.0
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Experience in Detail
Project #6:
Working in a Freelancer Projects (from July ’12 to Till date)
SaaS, Digital Marketing, SEO, Google Analytics, SMM, Report generation, Accounting,
MIS Reports, Documentation(FSD), Week End, Month End & Year End Reports, AR
Analysis, Denial Analysis, Data Analysis, Auditing, Cash Posting, Score Card
Preparation, Purchase Orders, End User Training, Transition work, Preparing Training
Documents, etc.
6.1 Taking Tuitions for all standards for subjects of Mathematics & Accounts (from
July ’12 to Till Date)
6.2 Worked as Part Time Accountant in a Joint Venture Trading Co. (from April ’14 to
Sep ‘16)
Project Name
Duration
Team Size
Role
Company
: Nallar, KAS
: April 2016 to Sep 2016
: 10
: Billing Executive
: MM Trading & Co
Roles & Responsibilities:
Invoice preparation for everyday Sales of all joint venture companies in Tally ERP
9.0
Receipts and Payments posting in Tally ERP 9.0
Update Purchase of Materials in a tool with a Purchase Bills after checked by
godown in charger
Inventory Management & Monitoring the Inventory flow
Preparing Outstanding Reports on a weekly basis and follow-up with Customers
Preparing Quotations, Purchase Orders and Performa Invoice
Analyzing the profit ratio for the sales and fixing the material prices.
Ensuring Timely Accounting & Closing the Books of Accounts
Preparing VAT & CST Computation Report for Sales Tax filing
Preparing Annexure Reports as per New Commercial Tax format and generating
the XML file
Filing E Returns at New Commercial Tax website with Digitally Signed Certificate
Way Bill preparation for Inter State Purchase
Project #5:
Project Profile at MphasiS (I) Pvt Ltd., (from June’10 to June ‘12)
Company Profile:
MphasiS consistently delivers Applications services and Infrastructure services globally
through a combination of technology knowhow, domain and process expertise. Our results
focus on real improvement in business performance for our clients. We bring to our clients
a credible and experienced global leadership team driving service delivery through the
next generation global delivery model. We service clients in Financial Services,
Manufacturing, Communications, Media & Entertainment, Healthcare & Life Sciences,
Transportation & Logistics, Retail & Consumer Packaged goods, Energy & Utilities, and to
Governments around the world.
5.2
Project Name
Duration
Team Size
: AIG Tax Technology Systems
: May 2011 to June 2012
: 10
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Role
Company
: Business Analyst/Consultant/Testing
: MphasiS
Roles & Responsibilities:
Complete Domain Application (One Source Tax Provision) support from Off shore.
Resolving Production support Tickets with perfection
Production support tickets have been raised through Change Management System
(CMS) and it will be resolved within SLA period
Involved in documentation of Project scope using business terminology. Procured
more skills on preparing the Functional / Design documentation
Involved in documentation for the Development activity as per, Functional
Specification Documents (FSD) and getting the approval from Client side
Preparing Data flow and Process Flow Charts using Micro Soft Visio
Possess a broad understanding of the Testing Principles and the ability to write and
review test cases as per Functional Test case documentation
Testing the CMS application based on the test cases for every new amendments
happened before moving to Production
Developing complete knowledge in Tax Technology & Tax Stream Application
Conducting Knowledge Transfer sessions with the Team members for the newly
started support activity
Attending KT for New start up Application called CORP TAX and transferring
knowledge to Team and complete the task.
5.1
Project Name
Duration
Team Size
Role
Company
: Compass Capability Center (CCC)
: June 2010 to April 2011
: 18
: Associate Business Analyst
: MphasiS
Roles & Responsibilities:
Understand the business processes
Analyze the data from multiple legacy systems
Work with multiple teams to understand the work breakdown , cost center, financial
model, billing and pricing systems
Extract and Analyze data based on work breakdown structure and cost center
activity
Interact with multiple accounts to transform the data based on their needs
Developing the transformation strategy to migrate data from legacy systems to
COMPASS
Interact with various stake holders across multiple locations.
Scorecard analysis on weekly basis and identify Non-Compliance transactions
Fresh PO extractions from SAP on a weekly basis
Resolution on a weekly basis for the following data objects: Work Breakdown
Structures, Projects, Cost Centers, Purchase Orders, CRS Mapping IDs, Financial
Balances
Run tools bases on Access to get the desired reports
Maintained Operational Tracker to keep update of the ongoing tasks
Preparation of Non-Compliance reports which needs to be sent to country leads
Communicate overall cleanup responsibilities to account teams
Ensure account compliance to data cleanup goals prior to data migration execution.
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Project #4:
Project Profile at Capgemini Business Services (India) Ltd (from Apr ’09 to May
‘10)
Company Profile:
Capgemini is one of the world's largest information technologies, management consulting,
outsourcing and professional services companies operating in more than 36 countries. It is
headquartered in Paris and France. Services are delivered through four disciplines for
Consulting, Technology, Outsourcing and Local Professional Services.
Client
Duration
Team Size
Role
Company
Tool Using
: Coco Cola Enterprises (CCE)
: April 2009 to May 2010
: 24 - Electronic Data Interchange (EDI)
: Senior Process Associate
: Capgemini Business Services (India) Ltd.
: SAP
Roles & Responsibilities:
Trouble shooting the bug in Customer payment Checks in SAP Tool.
Recognizing the unapplied checks through FLB1 Transaction Code.
Procure the electronically transmitted Customer’s Check alone from the over all
payment details
Based on the Customer Name the Lock box details are updating from the Master
data
The resulted report will be uploaded in the Cash Application tool
Compile, Analysis and Clean ups are done in SAP, for the inappropriate invoice
nos. given in remittance, which couldn’t post electronically
Customer Ledger reports are generated from SAP through Transaction Code
FBL5N
The remittances are obtained from Bank Sites, CFS Data base, I-Vault, etc. to do
an analysis/research
Issues pertaining to remit details not available, unclear remit details, Amount
mismatch between Check and Remittance, etc. are informed to Collectors for a
genuine Invoices
Clarifications for giving Reason codes CMA, RUP, OA, etc. are confirmed by
Collectors. Debit Card Checks (DC) are closed with genuine invoices within month
end close
Finally, remittance details are prepared in the SAP specified excel format and
uploaded in SAP.
Performed periodical Audit for the Reason Codes of CNM, RUP, CUI, OA, CMA,
Pending Checks, Wrong Posting Dates, GL Checks, etc. and are updated to our
Reporting To person.
Obtained KT from client ends for new RA process and significantly streamlining
and oversee with my own.
Updating the RA Reports daily with Document number for our Audit Team for their
Audit purpose.
Project #3:
Project Profile at Rapid Care Pvt. Ltd., (from Feb’05 to Feb ‘09)
Company Profile:
Rapid Care has been promoted by the 50+ year old Taurus group that has extensive
interests in manufacturing and international trading. They specializes in custom designing
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and implementing advanced practice management, cash flow, revenue generation,
administrative efficiency and collection strategies for small and medium medical practices.
Rapid Care is having offices in Florida and New York, which is run by a Board of Directors
with 59+ years of combined experience in the healthcare management industry.
3.3
3.2
3.1
Project
Client
Duration
Team Size
Role
Company
Project
Client
Duration
Team Size
Role
Company
Project
Client
Duration
Team Size
Role
Company
: Immediate & InCare – Mediclaim Processing
: Dr. Mohammed & Dr. Sheela Shah (US Client)
: March 2007 to Feb 2009
:7
: Analyst/Team Lead/Accounts Manager
: Rapid Care Private Ltd.
: Immediate Care – Mediclaim Processing
: Dr. Mohammed (US Client)
: May 2006 to Feb 2009
:4
: Analyst/ Team Lead/Accounts Manager
: Rapid Care Private Ltd.
: Seema – Mediclaim Processing
: Dr. Jerome Vincente (US Client)
: Feb 2005 to April 2006
: 11
: Analyst/Accounts Manager
: Rapid Care Private Ltd.
Roles & Responsibilities:
Guiding the team to process AP and AR bills for US Projects.
Compiling the Claim Requests from US Clients through FTP Servers.
Uploading of all the Claim Requests to Medisoft Software.
Interacting with the client on issues during upload and solving the issues.
Sending the successful uploaded claims electronically to the customers through
Medisoft.
Getting the confirmation from the Customers on receipt of bills.
Monitoring the Explanation of Benefits (EOB) regularly to ensure the payment is
made through cheque to the doctor.
Getting the Scanned documents of EOB from the doctors and updating the
Medisoft regularly.
Updating the EOB status, Tracking the Successful and Denied EOB in Medisoft.
Corrective and preventive action on Denied Claims.
Generating the Daily Report on Total Claim Requests Received, Submitted and
under resolution.
Problem Analysis day to day basis on AR Reports and taking appropriate action to
reduce the problems from claims receipts.
Declaring the information to all the executives and senior management about the
status of claims
Preparing A/R Reports as per the Clients requisition for MIS Purpose
Generating Monthly Report on claims cleared, under analysis, under progress and
Claims Billed, Bill amount collected from the customers for the month.
Project #2:
Project Profile at Victor Grace & Co., (from Nov ’03 to Dec ‘04)
Auditor
Duration
: Auditor Priyadharshini
: Nov 2003 to Dec 2004
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Team Size
Role
Company
:7
: Audit Assistant
: Victor Grace & Co., (Audit Office)
Roles & Responsibilities:
Preparation of all the Shops/Individual Bills for generating the Expenses List
Compiling all types of Profit & Loss A/c, Balance Sheet, Income & Expenditure
statement etc, for all types of clients, from small organization to high level
organization based on the expenses list.
Generating all types of Income Tax Statements based on the above accounts
statements/reports for the client to project the net taxable income, tax to be paid
etc.
Project #1
Project Profile at Softwings Software Co., (from Oct ’02 to Sep ‘03)
Project
Duration
Team Size
Role
Company
: FINS
: Oct 2002 to Sep 2003
: 22
: Accounts Processor
: Softwings Software
Roles & Responsibilities:
Dealing with all different type of account statements received from UK.
Projecting the financial situation of the company, to the investors of UK against the
requirement specified by the client.
Monitoring the mails through Internet for all details related to the Account
statements from UK.
All types of accounts statements are prepared through FINS system without any
manual activities.
SAP Knowledge
Having knowledge in base line configuration of Organization Structure.
Extensive knowledge in FI-GL (General Ledger), FI-AR (Accounts Receivable), FIAP (Accounts Payable), FI-AM (Asset Management).
Having knowledge of creating the Master data for Vendors and Customers with
relevant information.
Good understanding of five phases in ASAP methodology.
Additional Qualification
Diploma in Computer Applications (D.C.A) at India Computer Technology (ICT),
Chennai.
Typewriting English (Lower & Higher)
Personal Details
Date of Birth
Gender
Languages Known
Permanent Address
: 2nd August 1980
: Female
: English, Tamil
: #3, Gopal Street, Anna Salai, Pammal, Chennai-75.
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