Shanice Green

I have a strong background in customer service and passion for delivering exceptional experiences.

In my previous position at Sutherland, I consistently provided top-notch service to a diverse range of customers. Through active listening and effective communication, I ensured that each customer's needs were understood and met. I am experienced in handling inquiries, resolving complaints, and providing accurate information to customers in a timely manner. Moreover, I have a proven track record of maintaining a positive and professional demeanor even in challenging situations.

I am skilled in utilizing various customer service tools and systems, including Salesforce and Nova, to name a few. My ability to quickly adapt to new technologies and processes allows me to provide efficient and effective support to customers. Furthermore, I am a strong team player and enjoy collaborating with colleagues to achieve common goals.

I am confident that my commitment to delivering exceptional customer service, combined with my interpersonal skills and problem-solving abilities, would make me a valuable asset to any team.