Shaniel Coates

Years experience in call handling, web research am an individual who strives on growth, determination, dedication and hard work. The career choice of being a Customer Service Representative has been one of my greatest desires for as long as I could remember. As an agent being in this career will help with my communicative skills as it aligns with my dream job of being a Midwife and also a Gynecologist.

I am a great team player, I can provide e-mail, dispatch, phone support, technical support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers and clients needs in order to achieve complete satisfaction from both parties. As a Customer Service Agent, I have obtained tremendous skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product to provide the best possible support to customers.

I am interested in Jobs that are equivalent with my skills and experience. I'm also fluent in English as it is one of my native language.

I am a flexible freelancer and can work within different time zones to get Jobs completed. , sales etc.