Shaun S. Jadraque

Shaun S. Jadraque Career Objective I am a motivated and adaptable person that is willing to learn and be trained while achieving professional development in a growing industry using my excellent communication skills and providing my services using my knowledge and experiences. Personal Information Work Experience Date of Birth: Feb. 14 1998 AT&T Customer Service Representative, Billing and Sales Department Sutherland Global | August 2018- Present Place of birth: Makati City Age: 22 Gender: Male Assisting customers with their concern about their AT&T services which is mostly billing, payments and various inquiries. Effectively transferring Customer to the next department if concern is out of scope or issue persists after assistance. Approaching sales by uncovering the customer's wants, interests and needs to incorporate a personalized resolution by highlighting the value and benefits they would acquire by having AT&T products and services. Civil Status: Single Nationality: Filipino Get in touch! Mobile: - Email:-Facebook: facebook.com/shaunboyyy Address: Bernardo Apartment floor 3 room 2 Hillside subdivision, Hilltop Garcia Heights, Davao City, Davao del Sur 8000 Academic History Davao Doctors College Bachelor in Medical Laboratory Science 2018-Undergrad San Pedro College Bachelor in Medical Laboratory Science- Cor Jesu College Secondary Education- Our Lady Of peace School Primary Education 2012 (year graduated) Key skills and Interests Outstanding communication skills Fluent in English speaking and writing. Computer literate performer covering wide variety of applications including navigation and typing. Fast learner and willing to be trained. Ability to achieve accuracy when accomplishing a task.