Shayne Remolano Ferrer

SHAYNE REMOLANO FERRER Barangay Okiot, Bais City Negros Oriental-- PERSONAL INFORMATION Age Date of Birth Sex Height Civil Status Religion Nationality : : : : : : : 32 yrs. old June 13, 1984 Female 5’2” Married Roman Catholic Filipino EDUCATIONAL ATTAINMENT Preschool, Sacred Heart Academy,- Elementary, Sacred Heart Academy,- High School, Sacred Heart Academy,- College, Silliman University, Dumaguete City,- *Bachelor of Arts Major in Political Science Negros Oriental State University,- *Bachelor of Science in Secondary Education *Bachelor of Science in Hotel and Restaurant Management AWARDS and ACHIEVEMENTS *Grand Slam Champion – Interschool Dance Sports Competition - *Champion – Interschool Balagtasan Competition – 1998 *Ms. Professionalism – Ms. Bais City 2002 *One of the Most Outstanding Class Presidents of Negros Oriental State University 2006 *Class Honor – Negros Oriental State University SY - *Certificate of Recognition for getting the Lowest Average Call Handling Time *Certificate of Recognition for getting 100% Reliability *Certificate of Recognition for Excellent Accent and Conversational English Skills *Certificate of Appreciation for being the Symposium Speaker in the Negros Oriental State UniversityCollege Symposium – SY- EXPERIENCES Hotel and Restaurant Staff during internship 2006 Front Desk Clerk – La Planta Hotel, Bais City, Negros Oriental, 2005 Technical Support/ Repair Representative for Charter Communications,- Billing Specialist for Charter Communications, 2007 – 2009 Customer Service Representative and Credit and Collections Specialist for ATCO GAS CANADA at WIPRO BPO PHILS Ltd. Inc., Cebu City -  Customer Service Representative, taking supervisor calls for NET10 and Starightalk Wireless USA at Qualfon Philippines, Dumaguete City, Negros Oriental-  Office Clerk at the Office of the City Vice Mayor, Local Government Unit of Bais City, Philippines  Receptionist at the City Mayor’s Office, Local Government Unit Of Bais City, Philippines (office assistant of the city administrator and the Mayor’s private secretary 2)  Home-based Telemartketer, Realmedia One, from May-  Home-based Telemarketer, Imagine AVS, from November 2015-May 2016     