Sherick Lyn Pacifico

I am a graduate of BSIT with a high standard of IT skills. I also have a strong working knowledge of all the major MS Office packages. I have excellent organizational and administrative skills. I have strong communication skills and the ability to confidently communicate with people of all levels. I can work under pressure with minimal supervision. I can be relied upon to get the job done efficiently and within the set timescale.

Advanced knowledge in MS Office Applications 

Advanced Knowledge in Adobe Photoshop

Knowledge in using Google Suite

Typing Speed of 45wpm – 50wpm

General VA

• Calendar Management
• Answering Customer Service Emails /Tickets / Chat Support
• Preparation of Training Materials
• Training of New Virtual Staff
• Report Creation- Forms Creation
• Document Template Creation
• Online Research
• Dropbox / Google Drive Organization
• Data Entry 
• Creating / Managing Spreadsheets
• Preparing Powerpoint Presentations
• PDF Conversion, Splitting, and Merging

Airbnb Skills

• Answer Guest Inquiries via Chat/Call
• Assist Guest Check-in
• Set Cleaner Schedule
• Processing Extra Service Fees
• Processing Refunds
• Contact Property owners/leads
• Order Supplies for property
• Monthly Revenue Report
• Optimize/Add New Listing
• AirDNA
• VRBO
• Smartbnb
• Lodgify

SEO Skills

WordPress

Wix

Keyword Research

SEO Site Assessment and Planning

SEO Site Registration and Local Directories

On-Page SEO

Off-Page SEO

Google Analytics

Google AdWords

Google Console