Shiela Rose Cruz

Hi there! My name is Shiela Rose Cruz, a Virtual Assistant | Lead Gen Specialist | Appointment Setter | Video Editor, you name it! :-) 

I have been working online since 2015. I can perform general administrative tasks. I am a detailed-oriented and self-motivated person. I have been working with different Medicare Insurance agents and/or companies. I have been generating good leads for medicare campaign. I also worked with a financial institution in California, USA. I am also a freelance creative Video Editor.

I am familiar with Trello, MLMROD, CRM, FILMORA 9, Xencall, Salesdialers, Zoiper, Xlite, Basecamp, Google Suite, Microsoft platforms, Phone burner, Ring Central.

I can be easily trained with new tools or software.

I was also a Technical Support Representative skilled at resolving complaints in a timely manner. Effectively identify problems using troubleshooting skills and provide excellent going extra-mile customer service.