SHIERLY WONG JAPITANA
102 Dr. Gonzales St. Tibag Baliwag Bulacan 3006 Philippines
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Objectives:
A position that will capitalized upon acquired expertised and experience. Desires position with career diversity and growth opportunities.
Qualifications :
1. I was employed as Inside Sales in Singapore at Alenu-IT Business Solution Pte. Ltd., a Microsoft and SAP firm. I did the tele-surveys, tele-invites, follow-up leads, as part of their marketing strategy.
2. I have a wide knowledge in sales on furnitures and construction and very keen with the sizes as well.
3. Knows the Chinese dialect. More of Fookien Chinese, a bit of Mandarin Chinese.
4. I was an Administrative Officer – provides comprehensive administrative services including a variety of functions such as : budgetary and financial management services.
5. Knows how to drive a car.
Work Experience :
From most recent –
1. BALIWAG CHICON TRADING - as Sales Operation Manager (February 2013 – up to the present)
Oversees the administration of the office in a day to day basis and coordinate with the building administration and maintenance for other concerns.
Assists sales distribution between clients and sales representative
Manage and controls incoming and outgoing communications from purchasing to the delivery of materials.
2. PINOY FOOD EMPIRE PTE LTD – “Tapa King Singapore” – as Operation Manager cum Sales Manager (October 2011 – January 2013)
Manage everyday schedule of staff
Play a significant role in long term planning
See to it that the stocks are always available
Purchase orders from the supplier and transact with them payment basis.
3. NEW BALIWAG LUMBER AND HARDWARE CORP. – as Sales Representative (July 10, 2010 – September 30, 2011)
Assists the walk-in customers everyday.
Fixed all whole sale materials for deliveries
Purchased materials from sales agents.
4. PCCW TELESERVICES, PHILIPPINES – Nokia UKIre Account as Technical Support Representative (August 04, 2009 – July 09, 2010)
Meet required criteria for non-voice quality standards
Give resolution concerning issues regarding Nokia mobile devices via Email.
Resolving customer queries at first point contact
5. ACCENTURE PHILIPPINES – AT&T Account as Technical Support Representative (January 26, 2009 to July 15, 2009)
Take calls and troubleshoot internet connection problem.
Instruct member the step by step procedure on how to troubleshoot their internet connection.
Provide customer service through inbound calls bt responding to clients’ issues and concerns.
Provide additional information on product and services.
6. ALENU-IT BUSINESS SOLUTIONS PTE LTD, SINGAPORE – as Inside Sales – ( 2008)
Provide assistance and support to immediate superior in the implementation of various marketing activities to help ensure attainment of short and long term plans.
Inviting each a and every company to a seminar for company’s new product offer
Following up the leads and appointments and demos.
I was part of the marketing team who had set an event for Kuala Lumpur.
7. EVOV LIVING PTE. LTD., SINGAPORE – as Sales and Marketing Executive -)
Handle enquiries and sshedule sales deliveries and operations.
Coordinate with clients requests.
Responsible for overall supervision of the showroom.
8. BALIWAG CONSTRUCTION SUPPLY CENTER –as Sales Representative (1995 – 2006)
Doing sales on hardware and construction items.
Arrange materials needed by the client.
Skills and Achievements and Trainings:
1. I have been sales after my university years up to the present.
2. Have come out in a commercial on television of a softdrink company.
3. Proficiency in computer (Microsoft office: Word, Excel).
4. I worked with a group in school as non-governmental organization researching on different kinds of social problems involving topics of drugs, prostitutions, juveniles and delinquency and etc.
Education:
1. Tertiary – Major in Sociology ( Bachelor of Arts and Letters) at University of Sto. Tomas, May 1995
2. Primary and Secondary – Grace Christian College ( formerly Grace Christian High School), March 1991.
With reference to the above matter, I am Ms. Shierly Wong Japitana would deeply appreciate if being considered for the subject mentioned above, as I am truly interested in having the opportunity to undergo my career in your company. Your kind consideration is very much appreciated. I look forward to your favorable and prompt reply.
Thank you for your kind consideration and attention.
