Shikha Jain

Curriculum Vitae Shikha Jain Address: #59, BTM 2nd stage, Bangalore. Email:- Phone No. : - PROFESSIONAL SUMMARY: Over 6+ years of experience in the field of Development and Quality Assurance, Manual Testing. ➢ Profound knowledge of SDLC and STLC. Strong understanding of Dev and QA Process, different SDLC methodologies and can work through different releases of product. ➢ Experience in Requirement Analysis, Based on Design Document have done coding. ➢ Involved in preparation of Test Objectives, Test Cases, Execution of Test Cases, Store the Results. ➢ Strong knowledge on Defect life cycle by using Remedy and QC tool. ➢ Experience on Singleview product’s different modules like Customer Account Management, Rating, Billing, Reports, and Security etc. ➢ Experience in writing SQL. ➢ Proficient in analysing System & Functional Specifications, Business Requirements, Business Rules to Identify Test Requirements. Clarify problems with Business Analysts and Developers to address ambiguities in requirements and executing the client requirements. ➢ Expertise in serving as a coordinator for all testing activities on a project. ➢ Possess excellent communication skills, technical, interpersonal skills and quick adaptability to emerging technologies. ➢ Have good experience in creating, maintaining and performing Functional, GUI and Regression scripts. ➢ Strong experience in all levels of Testing such as Positive testing, Negative testing, Integration Testing, Functional Testing, System Testing, Regression Testing and User Acceptance Testing. ➢ Experience testing of web-services through SOAP UI tool. ➢ Mentor the team and explain the requirement and procedure during testing process. TECHNICAL SKILLS: Operating Systems Languages DBMS Tools : Windows, UNIX : SQL : Oracle : Remedy, QC, SOAP UI ORGANISATIONS:  Wipro  Bank Of New-York Mellon Role: Senior QA This is Investment Financial Banking project. Each and every dealer have their own security and based on some specified criteria Eligibility are run and pledge are defined. After that projection happens and transaction is done that can be approved, denied based on rules.  H3G UK Role: Senior QA All type of customers are processed (Pre-Pay, Post-Pay, Hybrid, Business).Many tools are involved in end to end testing of customer. Manual testing is performed to perform validation. Modules Worked On:  PeopleSoft CRM was used for Customer Account Management.  Singleview CB was used for Rating, Billing, Payment and Adjustment.  Third Party Payment Gateway was used for payment.  Syniverse Technologies  CHS Role: Senior QA CHS for GSM supports TAP standards and GSMA tools to process all TAP records securely and consistently. Performed manual testing for verifying roaming activities. Modules Worked On:  Verified the TAP files generated from the network. Return corrupted file back to roaming partner through RAP process. After verification send the files to the service provider to generate the charges to end user.  CSG International (INTEC) PROJECT PROFILE:  Optus Australia Role: Test Consultant Optus is the second largest telecommunications company in Australia. It provides prepaid and post-paid facility to customers.  Singleview CB was used for Rating, Billing, Payment and Adjustment.  Alfa MIC 1 Alfa MIC1 is telecomm project. MIC 1 provides facility to customer of prepaid and post-paid. MIC 1 provides facility of ATM Recharge, Broadband and now starting to 3G services also. Waterfall approach is followed in manual testing. Modules Worked On:  Singleview CM was used for Customer Account Management.  Singleview CB was used for Rating, Billing, Payment and Adjustment.  Experience in testing web services via SOAP, using the open source testing tool soapUI.  Self-care API was tested using SOAP UI.  MasterCard, USA A leading credit card company. This project is new financial billing domain. It provides the full Billing Solution for whole sale credit card billing. Manual testing is performed to verify charges after rating and billing. Modules Worked On:  Singleview CM was used for Customer Account Management.  Singleview CB was used for Rating, Billing, Payment and Adjustment.  Web services testing was done from SOAP UI tool. Sent request and got response and through treSOAP adapter Singleview recognised all requests and same API response reflected in database. EDUCATIONAL QUALIFICATION: Bachelor of Engineering (Information Technology) from Rajasthan University in 2006. EXPERIENCE SUMMARY: ▪ Having 6+ years of experience in Testing Area. ▪ Good Exposure to all phases of project System Test. ▪ Quick learning ability. ▪ Good analytical & programming skills. Training & Certification:  ISTQB certification.  Selenium Web-driver using Java Training. PERSONAL DETAILS:  Date of Birth : 07th Dec 1984   Correspondence Address : #59,20th main, BTM 2ND stage, Bangalore-76 Permanent Address : #536/2, Ram-nagar, Ajmer (Rajasthan) I hereby declare that above information is true to the best of my knowledge and belief. (Shikha Jain)