Shriprada Awasthi

Shriprada Awasthi Mobile: -, E-mail- Objective Looking for a challenging position in the reputed organization with a view to use my experience for the benefit of the organization. Synopsis Create and support client retention strategies for existing customer base and for new customers. Strengthened working relationships with clients, utilizing excellent communication techniques. Customer care skills – Solutions oriented and results driven attitude. Strive for success and growth. Proficient in Microsoft Word, Excel, PowerPoint, Microsoft Outlook etc.. Professional Experience:- Designation: Manager Sales (Indian Languages) Company Name: Ansh Intertrade Private Limited Jan2015- Till date. Description: Coordinating and overseeing all stages of translation projects (receipt of request from client, price and delivery schedule quotation). In-house and freelance translator liaison, quality check of into foreign translations, document correction, dispatch of translation to client. Invoicing instructions to Invoicing Department Day-to-day communication with clients. Confirm order completion to clients and any other duties required. Designation: Service Support Executive Company Name: Ampersand Computers Private Limited March2012- Feb2014. Description: Provides in-depth product support to Ampersand clients by resolving incoming inquiries. Responds to customer product inquiries via telephone or in written internet-based email or chat sessions. Interpersonal skills and product knowledge and expertise are critical to responding to daily Client-centric activities. Establishes and maintains effective working relationships with employees and clients. Projects a positive image on the telephone and uses proper telephone etiquette Work productively in a high transaction volume environment Documents Client information to support product quality programs and products Performs other related duties as assigned. Designation: Marketing Administrator Company Name: Golden Comtrade Pvt. Ltd. Dec 09 - Jan 11. Description: Collecting and summarizing research from the research desk and delivering it to client. Marking positions to market, adjusting for daily price changes Maintaining weekly and monthly reports on brokerage and positions of clients. Maintaining debit records of clients Checking that trade and settlement details are correct Reconciling trade breaks or failed trades. Scholastics:- Completed M.B.A (73% aggregate) from Pranveer Singh Institute of Engineering and Technology Kanpur in 2009 with Finance and Marketing as specialization. M.Sc. (Electronics) from U.I.E.T C.S.J.M. University with 62% in 2006 B.Sc. (PCM) from C.S.J.M. University with 63% in 2004 Intermediate from U.P Board securing an aggregate of 62% from J.D.G inter college in 2001 High School from U.P Board securing an aggregate of 71% from M.G. girls inter college in 1999 Projects Successfully completed project on “ANALYSIS OF LARGE CAP AND SMALL CAP MUTUAL FUND”. Individually completed a project on “ONLINE BANKING”. Project consisted of deposit, withdraw and print of transaction statement. Seminar Attended seminar – “Shaping Young Minds” sponsored by AIIMA. Attended seminar - “Currency Futures” Sponsored by MXC-SX. Personal Details Husband's Name: Mr. Vivek Kumar Awasthi. Local Address : C-4/24 Sector 11 Rohini, Delhi. [Shriprada Awasthi]