Siedah Mitchum

Siedah S. Mitchum 8 Sumpter Street Albany, New York, United States-- Skills Profile Years of Experience: ​12+ Roles: ​Customer Service, Receptionist, Office Assistant, Admin Asst. / Secretary, Office Management Industries: ​Non-Profit, Small Business, Medical, and Manufacturing Professional Skills: ​Order Office Supplies, Basic Office Skills, Fax, Purchasing, Copying, Files, Editing, Internet, Scanning, Coordinate Meetings, Travel Arrangements, E-Mail, Memos, Records Maintenance, Conduct Meetings, Mail Processing, Scheduling Apt / Calendar Management, Training and Development, Typing 45-60 WPM Technical Skills: ​MS Outlook, WordPerfect, MS Excel, MS Word, MS PowerPoint Work History Capital District Child Care Council - ​Data Specialist ● 03/2016 - 10/2017 Fast and accurate data entry/registration and reporting for all agency workshops, conferences, events, and trainings using Microsoft Access and Excel ● Compile and deliver timely internal reports on training registration data ● Compile data for monthly reporting to department directors and board ● Assist with quarterly CORE reporting ● Update and maintain website workshops using CMS ● Create, maintain, and train staff on new data collection systems ● Assist in the creation of community and client surveys and questionnaires ● Collect and compile data for agency reports as needed (annual and quarterly reports, supply and demand reports, community and client surveys) ● Provide high quality customer service to clients ● This role also provides internal tech support to staff, troubleshooting printer, PC, email issues, etc. Arcadia Manufacturing Group​ - Operations Assistant ● ● ● ● ● 11/2015-03/2016 Enter sales orders and purchase orders in the system. Prepare daily production work orders in order to meet customer needs. Respond to customers immediate needs. Manage outsourced parts with vendors. Assist staff with various weekly projects. P & A Tool & Die located in Rochester, NY - ​Office Assistant ● Small business manufacturing company environment where I managed the daily office duties. ● Filing and creating systems ● Managing orders in Quickbooks - AP/AR Self-Employed ​- Freelance Web Designer/Podcaster ​11/2012 -2013 1/2005 - 11/1/2015 Siedah S. Mitchum 8 Sumpter Street Albany, New York, United States-- Delphi Drug & Alcohol Council in Rochester, NY -​ Front Desk Receptionist ● ● Intake, schedule and cancel appointments, data entry for insurance companies, balance books for end of the night. Intake co-pays and data enter in the system. Center for Teen Empowerment in Rochester, NY -​ O ​ ffice Manager ● ● 03/2011 – 2012 Non-profit organization for city wide youth where I managed daily office duties and coordinated events, conferences, and board meetings for the organization. Intake donations and membership dues data enter in the system Citizen Action of New York in Albany, NY - ​Administrative Assistant ● 05/2011 – 2013 07/2008-11/2010 Non-profit organization where I managed daily administrative duties and coordinated events and conferences for the organization. Education Studies in Graphic Design and Multimedia Westwood College Online, Westminster, Colorado Associate Degree Undergraduate Studies in Human Resource Specialist Bryant & Stratton College, Albany, NY Associate Degree Internship City School District of Albany​–Human Resources Dept. 07/2007 – 08/2007