Sierra Lumpkin
4227 W Carson Rd
Laveen, Arizona, 85339
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Summary
I am a high school graduate. For the past 7 years, I have been a freelance online artist and web administrator responsible for maintaining customer accounts and relationships. Along with other artists, I create affordable, quality art and character design. I have also been working in customer service and sales for the past year. While I was in school, I volunteered with multiple organizations. I am an innovative, organized, customer oriented employee who strives to ensure customers receive the best service.
Education
Metropolitan Arts Institute- High School
Phoenix, Arizona
Graduated
May 2016
I had a wonderful experience at this charter school. I come from a military family and I attended many different schools during my education. Of all the schools I attended, Metropolitan Arts Institute was the best fit for me. I learned confidence, I discovered my career path and I built valuable lasting relationships.
Employment History
DeviantArt.com-Artist/Web Administrator
January 2010 – Present
As the web administrator for Plumeria Action Role Play Game (arpg), a webpage located on DeviantArt.com, I am responsible to ensure artists complete their work according to the customer's specific request. Working closely with the owner, I maintain the artist and customer accounts, I respond to and resolve complaints and/or requests and when necessary I help in disciplinary actions to remove or temporarily ban customers. I ensure all of the artists' work is organized for easy customers’ access.
In addition, I am guest designer for 6 other freelance artist groups on DeviantArt.com. I collaborate with other artists to create original designs for customers' personal and/or business use.
Forever 21Sales/Visual Associate
Tempe, Arizona
November 2016 - January 2017
As a sales/visual associate, I was responsible to ensure the clothing were consistently folded and/or hung up, organized and available in multiple sizes for our customers. I assisted customers with finding items (related to size, fit color, etc.), confirming and/or finding the correct price for items and providing quality customer service to ensure customer satisfaction. As a cashier, I politely assisted each customer, providing optimal customer service in a timely manner and dealt with any issue(s) that arise by either resolving the issue(s) or reaching out to the appropriate person to assist me.
Volunteer Summer Program-Volunteer
Iwakuni, Yamaguchi Prefecture
June 2009 - June 2011
I volunteered with multiple organizations affiliated with the United Marine Corps (USMC); the American Red Cross, Armed Forces Network (AFN), and Marine Corps Community Services-MCCS Youth and Teen Center. As a volunteer with these organizations, I worked with military families assisting each program as needed. With the American Red Cross, I assisted with filing, answer the phones, and setting up classes. When I volunteered with AFN, I talked on the radio about my experiences as a military dependent. At MCCS Youth and Teen Center, I helped younger kids with their homework, helped clean, and assisted with the set up and breakdown of youth events.
Hobbies & Interests
I enjoy creating many different types of art; digital, drawing, painting, and crafting. I like to bake and I love animals. I enjoy volunteering with animals and younger kids.
Professional Skills
Customer Service, Web Administration, Sales Associate, Visual Associate, Volunteer, Digital Artist, Drawing, Illustration, and Printmaking
Languages
English:
Native
References
Kayla Sewlyn
Colleague-
Nathaniel Fish
Associate-
Jasmine Malone
Friend-
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