Sinatra Salmon

Took inbound order calls for Swiss Chalet, located in Canada.

I took inbound calls for Conduent for toners, processed ticketed orders while meeting and exceeded daily quotas set by management.

 I was promoted to the tracking team where that consisted of myself and two others. In that role I made sure that customers were kept updated on their order status by doing so by email and phone calls. Warehouses were contacted

In 2017 until  my resignation in 2019, I was a back office agent who ensured  that supplies that were requested by the customers were as a result of a printer alert to replace “soon” or “now” as they were not to have the toners stocked. Also to ensure that the quantity requested was the