Smitha

9+ year’s cumulative experience in investment banking services and financial services which includes,
6.5 years with Societe Generale: Equity Settlements and Depot & Nostro reconciliation and Product Control division.
10 months with Lehman Brothers: Fixed Income settlement and Trax Management.
2 years with HCL Capital Market for Deutsche Bank: Fee Billing & Brokerage, Custody & Transaction fee reconciliation.
Supervised the Product Control division for derivative group and worked/managed the team involved with settlements and Brokerage.
Experience in Settlements, Brokerage, Product control, Process Migration, Quality Analysis, Client Relationship, Team Management, Testing of new application.
Experience in preparing KPI’s, Dashboard, SOP’s, and workflows of the process.
Majorly focused on People/Client/Process Engagement through various tasks/activities to ensure regular improvements like cross trainings, one-one meetings, team meetings, meeting with client/ITEC and other team building activities.
Exploring ways to automate the tasks in the team by initiating macros or few excel templates.
Regular meetings with on-shore clients to discuss on the tasks delivered, team performance, KPIs, SOPs, new process transition, issues and resolutions.
Involved in testing of new application to identify missing features, further enhancements and also make it user friendly to respective process by working with Paris ITEC team.