Sophia Nica Abad

I have 3 years of experience as a cross skilled agent (Chat Support and Back Office Representative) from a known BPO company in the Philippines. I also have 3 months of experience as a Virtual Assistant. I have experience in CRM, Shopify, Zendesk, email management, social media management (Facebook and Instagram), Google Spreadsheets, Dropbox, Google Drive, ManyChat, Telegence and Microsoft Office. When it comes to working, I follow work ethics, have a keen eye to detail, can work in a fast-paced environment, fast learner and prefers quality over quantity. I am flexible with working schedule and willing to start ASAP.