Sophia San Gabriel

In my previous roles as a call center representative, I have consistently demonstrated my ability to handle high-volume call traffic while maintaining excellent customer satisfaction ratings. I am comfortable handling a variety of customer inquiries, including technical support, billing inquiries, and general customer service issues. Additionally, I am highly skilled in using a variety of call center software programs and advance knowledge when it comes to computer skills.

One of my strengths as a call center representative is my ability to stay calm and professional in high-pressure situations. I understand that customer service can be challenging, but I am always willing to go above and beyond to ensure that every customer interaction is positive and productive. I am confident that I can provide the same level of excellence to your organization.