Sridevi Thomas

A result oriented Post-graduate and Prince2 professional with over 4 years of exposure in Financial Services, Consulting, Operations, and Shared Services. Expertise in operations, workflow, implementation and project management, branding and designing, business analysis, customer care, call taking and evaluation, risk management and fraud management, and driving strategically focused process and projects for improvement. Varied levels of exposure in learning & development, quality analysis and work force management. Demonstrated excellence in developing, strengthening and driving organizational initiatives across diverse stakeholders including direct teams, cross-functional resources, channel partners and customers.