Sriprabha
8/65,Uthukuli road,Ponnapuram
Tiruppur,
Tamil Nadu(state)
India
Contact:-
Email :-
PERSONAL SUMMARY
An individual who is passionate to work in the different streams with utmost dedication and
sincerity. Currently completed B1 level in German language and willing to work in German
related jobs where I can make myself expertise in that field.
CAREER HISTORY
Executive BPO in the Helpdesk – July 2016 – September 2018
Employers name – TATA CONSULTANCY SERVICES
Providing customer service in the organization by giving the appropriate solution to the
issues raised by the users by meeting the SLA through tickets and calls.
Duties;
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Making sure to provide the correct resolutions to the users.
Provided resolutions by timely response within the SLA.
Also provided the solutions to the users through calls.
KEY SKILLS AND COMPETENCIES
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Completed B1 level in German.
Ability to read write and speak in German.
Personal Skills;
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Avid reader of books.
Good communication skills.
Adaptability to the different environment
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Quick learner
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Positive attitude
ACADEMIC QUALIFICATIONS
Kongu arts and science college – Bsc Biochemistry 2013 - 2016(CGPA 7.9)
Kongu Matric Higher secondary school - (75%)
