Stanley Dacalos

 Stanley Dacalos Objective To effectively utilize my strong interpersonal skills in a challenging position within a growth oriented and progressive company. Experience ADP Automatic Data Processing Jan 12-Sept 16 Added Value Services AVS- Senior Analyst Does daily Auditing of Applications submitted to all States in the U.S Our business is about registering clients for their account ID for Withholding Unemployment and Local Taxes. Allows opportunities for improvement of applying their account numbers. Provides feedback to Processors and hybrids in their applications submitted to the State Genpact Jan 09-Dec 11 Skip-Trace Collections- Management Trainee Generates the inventory for skip coming from clients and distributes to agents for collections and maintenance. Does reporting to our client on a weekly basis from canton U.S provides coaching and feedback to agents doing skip and allows opportunities for improvement. Six Sigma Green Belt Trained and Tested Singapore Telecommunications Limited May 08-Dec 08 Retention Officer Handles and facilitates inquiries of clients’ market products and services in Broadband internet and Cable subscription. Customers who are about to cancel their services for Mio Broadband and Mobile, Offers salvage package to retain loyal customers for SingTel assists in handling voucher, rebates, plan changes for Mio offering discounted subscriptions and Video packages, including Broadband. Hongkong Shanghai Banking Corporation Aug 05-Jan 08 Collector 2 Auto finance Obtain and evaluate process data information gathered from client and prepares recommendation for approval of designated authority. Customers with 5 to 59 days late w/ their car loan payments in the U.S. Coaches peer for growth and improvement. Reviews and evaluates loan status. CBS Trained Teleperformance Inc. Feb 05-Aug 05 Customer Service Representative Inbound Sales Handled Inbound calls Sprint Account in the U.S includes Activation of phones bought on the stores, bill disputes, roaming inquires, local charges, plan changes, sharing of minutes and also includes up selling of their phones to better models and features Saint Patrick Medical Systems Aug 02-Jul 04 Medical Sales Representative Sells Oxygen Concentrators to Patients for home Care use and Covers to Pulmonologist, Cardiologist, Oncologist and Respiratory therapist in the Hospitals. Covers hospital purchasers for hospital coverage, Sells Blood Bags for consumable items for hospital. Areas being covered were Quezon City, Mandaluyong, San Juan, Chinese General and Metropolitan Hospital Innomed Systems Inc Jul 00- Mar 02 Medical Sales Representative Sells Nebulizers System to Patients and promotes to Dr.s Covers the entire hospital business staff including on Hospitals. Does the Collection for the Company And Influences for speedy Results. Does some of the Deliveries when needed to the entire areas. Covers to Respiratory therapist and Nurses from the hospitals. Areas covered were Cavite, Las Pinas, Paranaque, Pasay, Makati and Mandaluyong. Education-University of the EastC.M Recto Manila Bachelor of Science in Biology. Graduated- University of the East C.M Recto Manila 2nd Year High School up to Graduation - Montessori Las Piñas City 1st Year High School- Montessori Las Piñas City Elementary Interests Movies, Pets, News, Computers, Bikes, Motorcycle