Iftime, Stefan-Alexandra
PERSONAL INFORMATION
26 years -), M
Address: 7 Emil Rebreanu;
City: Onesti
Phone:-
Email:-
PROFESSIONAL EXPERIENCE
Junior trainee
Waiter at S.C. STIL S.A.
Onesti December 1995 – July 1995
Admin/Administrator Assistant S.C. JPC S.A.,
Onesti June 1997 – September 1997
Bartender and Assistant Manager SC EUROGYM IMPEX SRL
Onesti -May 1998 – September 1998
-May 1999 – September 1999
Customer support and Sales Assistant SC NextGen SRL
Bucuresti -June 2010 – June 2011
Bartender and Assistant Manager SC Seasons Onesti SRL – Seasons Club
Onesti 2012 June – Onesti October 2015
Responsibilities:
- Delegate team in the work environment
Organize and prepare weekly events
Identifying and handling clients requests
Receiving and managing of correspondence, mail and telephone calls
- Translating emails, legal documents and company website from Romanian to English
Accomplishments:
I have learned to assure customer confidentiality
I had the possibility to learn how to multitask
Working in a high pressure environment
Carrying out instructions
Increasing the loyalty or satisfaction of existing clients
I had learned how to priorities the work
STUDIES
Management and Marketing - Romanian-American University -)
IT KNOWLEDGE
Computer Essentials
Online Essentials
Microsoft Office Basics
Google docs
Remote administrator
FOREIGN LANGUAGES:
English- Advanced
Spanish- Beginner
French- Beginner
CERTIFICATES:
English certificate
SKILLS
Pro activity and customer focus
Timeliness
Focused on results and getting things done
Attention to detail
Teamwork
Good management of multiple tasks
Communication
Initiative
Problem solving
Great interpersonal skills and friendly, courteous and polite nature