Stefano Panusa
Surrey, BC
- -
WORK EXPERIENCE
Geeksquad, Best Buy (Seasonal Contract)
Warehouse Refurb and Testing
Testing / Evaluating electronics (smartphones, tablets, smart watches)
Using Excel, Scanning Tags, Confirming Data
Inputting detailed records on all devices
Assigning defective items to the appropriate area
Packaging and labeling non-defective items
Recycling electronics as per company guidelines
Apr. 2017 – Sept.2017
Ladner, BC
DB Schenker
Warehouse Receiving - Team Lead
Organizing incoming purchase orders
Receiving 30+ pallet shipments
Supervising team
Training new employees
Updating computer records and processing paperwork
Aug. 2016 – Mar. 2017
Surrey, BC
Star Talent Dance Competitions
4 times a year
Audio / Video / Network Tech Support
Surrey, BC
Recording and streaming live dances
Video editing and organizing
Monitor, report and troubleshoot technical difficulties
Compiling and converting Excel spreadsheets to work with custom software
Internal networking and using team viewer to monitor video station from multiple laptops
Video judging hardware and software setup for 2 simultaneous judges
Constant contact and coordination with backstage manager and crew to coordinate video recording.
Time management and patience - dance competition days could last as long as 12 hours.
Transporting equipment (including driving a 26 ft truck)
Traveled to multiple locations including Kelowna
Always available to help in any aspect of the competition including transporting judges, working backstage,
and assisting customers at any time.
Best Buy Canada (Contract)
Oct. 2015 – Jan. 2016
eCommerce Product Catalog Adminstrator
Burnaby, BC
Taxonomy Analyst
A high attention to detail was required to find and correct errors, find and correct missing data, and report major
problems to the correct department. Required learning custom database software, working with multiple Excel
workbooks simultaneously, and focusing for many hours.
Marketplace Analyst
A brand new department was launched while I was contracted at Best Buy Canada. I was asked to contribute to
many aspects of the launch while completing my original work.
Proofed and corrected the Seller's manual
Created a brief FAQ which was customized based on analyzing customer feedback and email correspondence
Tested the new platform (Miracle) as a customer to learn where more documentation was needed
Uploaded CSV databases to the platform, and followed products through the integration process, including:
mapping categories from sellers database to Best Buy Canada, mapping custom product attributes, and creating
custom taxonomies that could be re-used when new products were added.
Researched new clients that might be interested in joining the Best Buy Canada Marketplace. Clients had to
meet a very strict criteria to be added to the cold call list.
EDUCATION
Mesa Community College
Continuing Education
Accounting Concepts
Introduction to accounting with emphasis on analysis and applications of financial information.
2013
Mesa, AZ
Computer Info Systems
Microsoft Office Training
Legal, Ethical, and Regulatory Issues in Business
Legal theories, ethical issues and regulatory climate affecting business policies and decisions.
British Columbia Institute of Technology
Certificate in Information Technology
Honors Graduate.
2001
Vancouver, BC
SKILLS & INTERESTS
Skills: Copywriting; Graphic Design (Photoshop); PHP / MySQL Programmer; Database Design and Import
Experience; Client Focused; Strong Wordpress Skills; Excellent Problem Solving Skills; Experienced in all Social
Media Platforms
Interests: Crypto Currencies; Learning new food skills (Canning, Fermenting, Dehydrating, etc.); Permaculture;
Foraging; Gardening; Reddit
