Stephen Elroy G. Villamor

 Stephen Elroy G. Villamor Experience Customer Service Specialist Concentrix San Lazaro (Cigna Healthcare) Jan 08, 2019 to Mar 05, 2021 Provide the best customer service as one of the pioneer of One Guide in SLZ to the most important members of the insurance company and to serve as their personal guide, helping them maximize their benefits and help with their billing questions and issues. Provide assistance to doctors, nurses and billers when it comes to understanding how the medical benefits works for their patients. analyze claim errors and make important decisions in sending claims for reprocessing for the satisfaction of both parties, insurance members and medical providers. Chat Sales Representative Prodigy Media (Nov – Dec 2018) identify new markets and customer leads and pitch prospective customers. Volunteer ALS Teacher Marcela Agoncillo Elementary School (April 02, 2018 – Oct 26, 2018) Teaching out-of-school youth and some adults that were not given the opportunity to learn basic education under a program of Alternative Learning System by the Department of Education. Data Entry   Rock Energy Int’l Corp. (Nov 2017 – March 2018) Responsible for encoding truck scales in every delivery Responsible for the weekly reports and summaries of total deliveries Coordinate the transportation of deliverables to the client Provide maintenance of the scaling equipment Waiter / Food Attendant CBL Foodline (Josiah’s Catering, CVJ and Verleo’s Catering) 2012 – 2015 Provide Customer Service Provide Table Setting Provide link between kitchen and dining area Food and Beverage Handling and Servicing IP Technician / Installer Wireless Services Asia (PLDT Sub Contractor) Nov 2010 – May 2011 Internet Cabinet (MSAN) Configuration Internet Cabinet Installer Qualifications Bachelor of Secondary Education Major in Computer National Teachers College ~ 2007 – 2018(4th year Undergraduate) GPA = 86% or B Hotel and Restaurant Services MMDC ~ S.Y 2011 National Certificate II Skills Customer Service Specialist Professional English Communication skills Proficient in using Microsoft Office Software In-Depth Knowledge in Computer Set Up and Installation Understanding of the Network Internet Connections Network Topology using CISCO Packet Tracer Has Capabilities in Photo Editing/Layout using Adobe Photoshop Has Capabilities in Video Editing Has knowledge in Web Designing Has knowledge in VB.net Memberships YMCA (College Y) Microsoft Student Partner in National Teachers College (CIT Department) College of Information Club (NTC) BIO Personal Birthday: Age: Gender: Marital Status: Height: Weight: Nationality: Dialect: Information April 27, 1988 32 Male Single 5’8 ft 83kg Filipino Pilipino/English Seminars Microsoft Office Student Partnership Seminar (National Teacher’s College) 2017 Photography Seminar (National Teacher’s College) 2017 Video Editing Seminar (National Teacher’s College) 2017 Google Talk (National Teacher’s College) 2017 Tech Tutor (SM Megatrade Hall) 2016 Digital Photograpy (National Teacher’s College) 2017 Videography (National Teacher’s College) 2017 References Sherwin Omapoy McDonalds Quezon Ave Branch Asst. Manager - Josua Teaño The Rabbit Hole (Coffee Shop and Restaurant) Makati Team Leader- Samuel Altarejos Irvine Construction Corp. Data Encoder- - - Brgy 107, Tulungan Center, Tondo Manila https://www.linkedin.com/in/stephen-elroy-villamor-/ https://www.facebook.com/stephroy27