Sumeet Kapadia

PROFILE:
I’m a passionate and proficient professional with more than 7 years hands on experience in the areas of Client Support, Customer Service, Sales, Administration, Management and Banking/Finance whereby I have applied my knowledge to implement a range of practical solutions with the utmost efficiency.

SKILLS PROFILE:
Customer Service: Providing customer service in the banking industry. Solving client issues and developing new business from existing and new clients.

Management: Managed an electronics and mobile service provider business with a team of up to 20 staff in a retail environment.

Sales and Administration: Administering the overall day to day operations of the retail business in the Central region for Digicel Fiji Ltd. Proficient in the Sales and Marketing areas driving quality sales.

Software: Practical Experience in the use of web based systems such as Alepo, Symbill, OTRS, SharePoint Office 365, Tools 2, Citrix, Visual Basic, HTML coding, accounting packages and MS Office software such as Word, Excel, Access and Visio.

Technologies: configuration of range of routers and switches such as Huawei, Flying Voice, TP-Link, Net Gear, Belkin, Motorola. Connection platform experience in Fibre, HFC, ADSL and VDSL.