Sunuk Kim

Sunuk Kim- PROFESSIONAL EXPERIENCE Restaurant365 ​| Irvine, CA November 2018 - Present Integrated SaaS Restaurant Management Software Cloud Operations Manager ● ● ● ● ● Architected the datacenter migration to Azure. Implemented the use of Kubernetes in AKS. Infrastructure of code using Terraform. Monitoring via Zabbix and Grafana. Setup ELK stack for log aggregation. Ytel ​| Foothill Ranch, CA November 2017 - November 2018 SaaS telecommunications platform DevOps Release Manager ● ● ● ● ● ● ● ● ● ● ● Created and managed the release process for over 100 applications. Architected, built and managed Kubernetes clusters in GCP and in Datacenters. Developing and maintaining automated CI/CD pipelines for multiple environments in GitLab. Implementation of: rolling Kubernetes deployments, canary deployments, traffic redirection with Istio. Implemented the use of service meshes for our microservices using Istio Developed metrics and set SLOs and SLIs. Tracked stats and metrics using Grafana and Prometheus. Managed secrets using Vault. Maintained databases for Cassandra, Scylla, Redis and Postgres. Setup search using ELK. Responsible for setting up Kafka and ZooKeeper clusters. Velocify ​| El Segundo, CA August 2013 - October 2017 SaaS solution for Sales acceleration software platform. Configuration Manager ● Responsible for TFS, Builds, Configurations and releases to all environments. ● Implemented the use of containers using Docker. ● Crafted a Kubernetes cluster for orchestrating container deployments. ● Managed Configuration Management team. ● Coordinated the Release Calendar with Development, QA, IT and Client Services. ● Successfully completed a lift and shift to a new DataCenter for hundreds of sites and services. ● ● ● ● ● ● Created a performance testing environment in AWS. Redesigned build and deploy process which reduced the number of build definitions by 80% by implementing the use of transformations. Changed the branch and merging strategy to match the company’s needs. Implemented rolling day time deployments. Produced CI/CD environments. Experience with Docker, Kubernetes, GIT, MS Git, TFS 2017, Release Manager 2017, AWS, Neuron ESB, Web Deploy, NuGet, Splunk, New Relic, MongoDB, Redis, CentOS, RabbitMQ, Jira, Confluence. Nowcom Corporation​ | Los Angeles, CA October 2011 – August 2013 Leading provider of Internet applications and business solutions in the automotive industry. DevOps Release Manager ● Changed the organization’s process of complex, manual, and error-prone releases into reliable automated releases. ● Created automated builds instead of developers creating builds from their local machines. ● Communicated with 3​rd​ party vendors to establish requirements from all parties to ensure a successful integration between applications. ● Improved efficiency and issues by discovering and implementing new tools. ● Experience with TFS 2008/2010/2012, InRelease, PowerShell, MSBUILD, IIS, TeamCity, TortoiseSVN. QA Team Lead ● Changed the culture of the team to become more collaborative with developers, business analysts, and user representatives to understand customer domain driven issues and to find efficient, extensible solutions via knowledge crunching. ● Created automated testing tools to troubleshoot systems, integration, user acceptance, positive and negative, functionality, object, exploratory and regression testing. ● Adept at making critical decisions with a team on the planning and development of a product. ● Experience with CodedUI, Sharepoint, MTM, SQL Server 2008, WCF Test Client. Agentek, Inc.​ | Alpharetta, GA December 2005 – October 2011 Designs, deploys, and supports real-time mobile software solutions that achieve breakthrough results in field service and delivery. Lead Product Quality Assurance Engineer ● Strong experience of working on new features in an agile environment with quick feedback to developers on issues. ● Developer of use cases, user interface specifications, user requirement and acceptance criteria specifications. ● Ample experience in analytical troubleshooting, teaching, communication and presentation skills. ● Knowledgeable in agile development and strong advocate of Domain Driven Design. ● Analyze business and system requirements, manage development of specifications to create and execute detailed test plans, and verify bug fixes. ● Manage script creation for regression and stress testing. ● Effectively managed development of new products from the ground-up, coordinating efforts among numerous teams to meet critical deadlines throughout the product life cycle. ● Responsible for product launch strategy and implementation to successfully deploy Mobile Field Service solutions. ● Experience with ​C#, ASP.NET, MVC, Eclipse, Selenium, Web Services (SOAP, REST), XML, Javascript, iOS, Android, Jenkins, HTML5, SQL and LINQ. Department Head of Logistics ● Successfully created and maintained a brand new Asset Management System which was used to track the life cycle of tens of thousands of enterprise mobile devices across North America. ● Created and managed a Spare Pool Management program with 24-hour SLA times for Fortune 500 companies. ● Introduced new and effective processes and controls for staging technicians. ● Deployed collaboration sites and processes across all IT, Support, and Logistics divisions; providing visibility to the rest of the company. ○ Coca-Cola, Aramark, Trane, ProLift/Toyota, Sleepy’s, Alliance Beverage, Vanguard Utilities ● Responsible for National Rollouts for thousands of expensive, rugged mobile devices ○ Ricoh/IKON, Ferrellgas, ADT, Prologix, Sleepy’s, Alliance Beverage, Vanguard Utilities, Tomra Systems, Trance, and Heritage Propane. ● Created documentation and materials necessary for customer training sessions. ● Assisted with Project Management as well as taking on the role when necessary. ● Assisted with Support departments to reduce the number of unnecessary calls. ● Created the processes and standard operating procedures for the entire Logistics department. ● Automated customer reports through Python scripts. ● Developed golden staging images for product rollouts. ● Experience with ​PHP, MySQL, Javascript, and Python. EDUCATION Computer Science Irvine Valley College, Irvine, CA Computer Science University of California, Riverside