K.S.Suresh
Mobile:-
Email :-Objective:
Seeking the position of Quality Inspector where I can maximize my contribution to the organization by using my specific experience in running a Food Business and also my overall 30+ years ofextensive work experience in UAE &India - in Operations, Infrastructure & Systems Management, Project Management, Maintaining & Managing of Service Levels, Quality Controls, System Audits etc
Career Overview
Over Two decades of International work experience in Middle East, working in a multi-project,complex and heterogeneous environment with a reputation for delivering simultaneous large-scale, mission critical projects on time and within budget
A keen planner, strategist & implementer with experience in managing large projects involving multiple teams(both technical and non-technical)
Rich International corporate experience gained by working for 20+ years in a multi-national environment as part of various management teams (British, South African, Arabian etc)
Exposed to maintaining high levels of Quality both in service and products as is expected working for decades in a company run by International Management.
Excellent command over English language
Well experienced in managing the following areas in a high quality environment:
Technical and Operational management
Infrastructure Planning and Project Management
Quality Checks & Maintenance of Service Levels
Implementation of Process Controls
Auditing of System Processes, Systems Security and Procedural compliance
Departmental Budgeting
Cost Controls
Inventory & Stock controls
Vendor Management – optimize procurements
Resource Planning &Forecasting (ABC analysis)
MIS Analysis and Reporting
Training and Customer Support
Food BUSINESSEXPERIENCE
From 2012 to 2016, was a Business partner in Top in Town-Coimbatore, a leading Catering and Event management company located near Coimbatore Collectorate.
Top in Town successfully conducts an average of around 3 or more function per day which would go upto 10 functions per day during the peak season. As a business partner, it was my responsibility to achieve maximum profitability and over-all success of the business by controlling costs and quality of service.
My Key Activitieswere:
Planning each Event from start to finish according to Customer requirements
Finalization of Menu in discussion with the Chef and kitchen staff
Finalization of Service Staff requirements based on the type of service – buffet or table
Finalization and organizing of extra labour and materials required for kitchen, service etc
Price negotiations with vendors/suppliers and optimize procurement of rawmaterials
Prepare budgets for various activites – food, stage décor, transport, audio, video, entertainment etc
Maintain exceptional levels of customer service
Recruit, manage, train and develop service teams based on business needs
Ensure staffing levels meet business demands
Optimisation of Sales with Sales Teams
Inventory / Stock Management (FIFO, LIFO, Spot Checks, Cycle Count etc)
Cost Control / Cost Management (by Function, by Menu Item etc)
Profitability Analysis by Menu, Period etc
Quality Checks and Auditing of Materials
Tasting and Approval of Food before despatch
Customer Support and redress complaints
PROFESSIONAL WORK EXPERIENCE
Headed the Systems Department of Spinneys Dubai LLC and Al Seer Trading Agencies- both of which were part of Al Seer Group (Dubai)- a leading multinational organization in UAE and Oman.
Spinneys and Al Seer were formerly part of the UK based Inchcape Group. Spinneys is a leading Super market chain in the Middle East, well known for maintaining international quality and standards of products and services.
Al Seer Trading is the leading FMCG distributor in UAE and OMAN for some of the world’s best known food products which are maintained in HACCP & ISO 22000 certified warehouses
Spearheaded cost effective implementation of various projects which involved : Shortlisting of products, Technical Evaluation, conducting Pilot / test runs, negotiations/ discussion with vendors, Procurement, installation/configuration etc
Identification of hardware/software options, budgeting, technical discussions, shortlist of products, price negotiations, capex approvals, finalizing implementation method & schedule, final installation and commissioning of projects
Infrastructure& Operational management,SAP System administration, Networking,Disaster recovery management, IT & System Security,
10+ years experience with SAP (46c & ECC6) – Implementation, Technical Upgrade, Migration etc
Adept in analysing and evaluating end-user requirements, custom designing & delivery of solutions
Development and maintenance of Departmental control procedures and processes
Employment History-Business Partner in Top in Town (Catering & Event management)
-Al Seer Trading LLC (Al Seer Group)IT Systems & Ops Manager
-Spinneys Dubai LLC (Al Seer Group)System Admin -Training &Operations
-Alpha Data Processing Services, DubaiHead ofCorporate Training division
-Computer Point India LTD, IndiaBranch in-charge – Sales, Training, Support
-Computech Data Corporation, IndiaAnalyst Programmer / Trainer
PERSONAL DETAILS
Education: Post Graduation – MA (English)
: Graduation – BA (English)
: PG Diploma in Computer Systems
Date Of Birth: 11-Dec-1961
Marital Status: Married ( 2 children)
Language Proficiency: English, Malayalam , Tamil
***