OBJECTIVE
Looking for a position that enables me to broaden my current skills and allows personal and professional growth without limiting the opportunity for further enlightenment and enhanced education, definitely looking for a challenging opportunity
Profile
7+ years of experience Incident management, Implementation, Installation, Manage and troubleshoot. Successfully worked on Infrastructure, Operations and Services Delivery.
TECHNICAL AND PERSONAL KEY SKILLS
Windows
Windows Server 2012 Data Centre, Standard, 2008R2, 2008, 2003R2, 2003, AD, DNS, DHCP, Failover Cluster, Hyper V, Event Logs, RAID, Patching, Paging,
Storage
HP Storage Works,3Par, SSMC, SP, EVA, Hitachi USP-V, MSA, XP24000 RWC (Remote Web Console), HP CA, HP BC, FC, HBA Card, LUN, Zone, LDEV, LUSE Volumes, RAID, Volume, SAN Switch, SAN, NAS, DAS. Brocade SAN Director 48000, Brocade 6510, DellEmc SC 5000 Series
Backup
HP DP, HP ESL 712e, HPE MSL, CVTL, HP DAT 72 160, HP 920 Autoloader, LTO tapes, LTO Tape Drive
Security
McAfee ePolicy Orchestrator (ePO) Antivirus server v4 & v5, Symantec End Point Protection, Managing Linux and Windows Clients.
Hardware
HP SIM, Fujustu, BX 900 s2, HP Blade C3000, C7000, HP (BL, DL, ML, RX series) G9, G8, G7, G6, G5, G4, HP SAN Director 4/256, HP ESL 712e, 4048 tape libraries, HP KVM Switch, Desktop, Laptop, Printers. Assembling, Dissembling, Troubleshooting
Software
MS Visio, HP Data protector, Symantec, MacAfee EPO, MS Office, Adobe Photoshop, Adobe Lightroom, FileZilla, Winscp etc…
Virtualization
VMware workstation, Hyper V, Windows Clustering, Guest Clustering
EMS
CA Spectrum
CA UIM
CA SDM
Documentation
Drafted RFP for selection of vendor for implementation of Wi-Fi at HUDA Campus.
Drafted RFP for selection of SI for upgradation of HUDA applications.
Drafted various tender for procurement of IT infrastructure and Software (Servers, Wi-Fi, Microsoft Software, SSL certificates etc.)
Drafted ISO 20001 Documents (ITSM, Process&Policies&Plans)
Prepared SOP’s for various domains.
Risk Register & Mitigation Plan
Designed Server room, Battery Bank Room, Rack Placement, Cable mapping, DC layout in Visio.
Audit
Data Centre Audit (ITSM)
Vulnerability assessment and Infrastructure audit
SLA management.
As is to be
Network Performance Monitoring
Gap assessment
Procurement
Microsoft: Licenses for Windows servers, SQL, CAL, Visual Studio
Symantec: SSL, Antivirus, DLP, SEPM
Non-IT Skills:
Knowledge of complete power connectivity from RAW power to DC Equipment.
Monitoring of PACs, UPS and Battery Bank of UPS, Temperature of Server room and Checking of UPS Logs in case of any fault.
Member of DC & DRC power testing team (on Industrial sockets and MCB Box)
Supervision and Penta scan testing with vendors.
Co-ordinate with different non-IT Vendors regarding the issues.
Data centre Floor alignment, Vibration etc.
Direct Interaction to the Customers, Various Vendors and ability to co-ordinate with customers and all Vendors.
Personal
Team management, High performance, Delegating, Decision making, Organizing team skills, Team motivator.
Previous Projects:
Punjab State Data Centre Implementation & Operation (Currently Engaged)
HUDA (Haryana Urban Development Authority) Data Centre Implementation/Migration & TPA
Himachal Pradesh SSDG Project (Implementation & Operations) (SSDG Project)
Haryana State Data Centre (SSDG Project)
HPE Northen Indian Region Warranty Support (Servers, Storage, DC)
Himachal Pradesh State Electricity Board Data Centre (DC/DRC Implemented) R-APDRP
Rajasthan Electricity Board DC (R-APDRP), Jharkhand Electricity board DC & DRC (R-APDRP)
PROFESSIONAL EXPERIENCE HISTORY
SIFY Technology Ltd.
Project: PSDC (Punjab State Data Centre)
Job Profile: Sr. Engineer Systems
Site Location: Mohali
Duration: May 2017 to till date
Profile and Responsibility
Managing SAN Storage HP3PAR-7400, DELLEMC 5020, with Brocade Switches.
Managing Windows Server 2012r2 with AD, IIS, Website hosting, DNS & Hyper-V Cluster.
Implementation of ISO20001 & ISO 27001.
Gap Assessment and AS is TO BE activity.
Contractor KPMG (Payroll – Pyramid IT Consulting Pvt Ltd.)
Client: HUDA (Haryana Urban Development Authority)
Job Profile: Analyst
Site Location: Panchkula
Duration: September 2016 – June 2017
Nature of Work: Gap Assessment for IT infrastructure & Risk Management Audit Services of Various applications at HUDA.
Main features: This project aims Third Party Audit and management of HUDA IT infrastructure, data centre and Applications. The main aim of the project is to do a gap analysis of current application system and support the client to bring the system to current technology environment. Drafting various RFP’s for IT infrastructure and application development. It Also includes hardware sizing and virtualisation of current Data centre.
Project also involves Vulnerability Assessment HUDA IT assets, Network and Application Performance Audit, backup policies, data archiving.
Activities Performed:
Designing and setup of virtual environment solution and migration of applications development/testing/UAT/staging environments
Data Centre Audit, Vulnerability assessment and Infrastructure audit, SLA management.
Drafted RFP for selection of vendor for implementation of Wi-Fi at HUDA Campus.
Drafted various tender for procurement of IT infrastructure and Software (Servers, Wi-Fi, Microsoft Software, SSL certificates etc.)
Project management: Management of existing SI’s (Wipro, FCS & PCS) activities and ensuring work delivery is on time.
Accel Frontline Ltd (Infosys Contractor)
Project: SSDG (State services delivery gateway) Project Hosted in HSDC (Haryana State Data Centre)
Client : Hartron
Job Profile: Data Centre Engineer/Team Lead
Site Location: Hartron Bhawan (Panchkula)
Duration: Jan 2016 to Sep 2016
Nature of Work: Team leading / HSDC (Haryana state data canter) SSDG Project Handling (Client Meetings, Servers, storage, Backup, application monitoring, helpdesk team handling)
Profile and Responsibility:
Monitor and resolve L2 and L3 tickets generated by EMS/NMS tools. (CA Nimbus infrastructure manager)
Helpdesk team handling.
Co- Ordination and support application team (Infosys) regarding modification and changes in production and staging environment.
Provides technical support for SSDG project to various departments and customers.
Provides training to various departments regarding customers form fillings and department, citizen login.
Responsible for all data centre assets and resolves the issues as per SLA.
Call logging and follow up with vendors and Escalate to higher Management. (Fujustu, Wipro, Acer).
Take the requirement from the client and collaborate with backend team to match the requirement.
Co-ordinate with team and customer to resolve the issues and invite the technical discussion session if needed.
Guide monitoring team to collection of system reports and share with Customer.
Check the possibilities for deploying new systems/Applications as per their requirement.
Sysnet Global Technologies (HP partner)
Job Profile: Sr. Server Engineer
Duration: Oct’2014 to Jan 2016
Main features: Data Centre Implementation, Servers Storages warranty calls resolution.
Profile and Responsibility
Co- Ordination and support field Engineers.
Working experience in global Ticketing tool HP CSN (Channel Service Network)
Diagnose & Resolve Servers, storages, Tape libraries hardware related issues.
Pre Amc Site Testing.
Data Centre Implementation.
Preparing daily workloads for staff &coordinating the daily allocation of work
Handling new client enquiries and acting as the face of the business
Dealing with and resolving problems and issues which raise by customer
Mentoring and training up team and new staff
Monitoring & reporting on standards & performance targets
Arranging & chairing weekly team meetings, focusing on targets & achievements
Praise team members and creates a positive working environment
Ensuring all administrative and IT records are entered and updated correctly
HCL InfoTech Ltd.
Designation:-Associate
Client: - Himachal Pradesh State Electricity Board Ltd Sep 2011 -OCT-22-2014
Duration: Sep’2011 to Oct 2014
Nature of Work: Data Centre Implementation, Vendor Management, Team lead, System, Backup, Storage administration.
HP XP Storage Works (XP 24000):
Configuration & Installation: LUN Creation, Storage allocation to the hosts, host group creation, WWN Management of Host Groups, LUN Expansion, License Installation, RAID Manager and Library Installation, HORCM Creation
HP Continuous Access (HP CA for replication between DC & DRC site) configuration and monitoring including path creation for replication, Journal base replica, HORCM Creation.
HP Business Copy (Copy and present the volumes to other host within the local storage) Configuration and monitoring, HORCM Creation.
Troubleshooting: Online Disk replacement, Online Battery replacement.
Brocade SAN switch HP B-Series (48000):
Configuration of Aliases & Zones, WWN Zoning between Hosts, Firmware Upgrade, License Installation, Inter Switch linking etc.
Configuration and installation of CPs and other blades of SAN Directors.
Traffic monitoring on particular ports.
HP ESL 712e Tape Library:
Command View for Tape Library (CVTL) installation and configuration, Addition of host Groups, Managing the access to hosts and groups for drives and IM, Media Management through Command line.
Complete configuration of physical connectivity from Tape library to Server end.
Storage Management Tools:
HP Storage Essential installation & Configuration, Report Generation, Report Customization, discovery of hosts, Storage System &Tape Library etc.
Management of Storage System through Web based GUI (RWC).
System Administration Task:
OS (Windows Server 2003/2008/2012, OEL, RHEL) installation, configuration of HP servers including iLO, RAID, Network adapters teaming, bonding, HBA cards, Drivers etc.
Configuration managing and troubleshooting of Windows & cluster.
User Creation and deletion in active directory.
Physical health check for the all Data centre Equipment.
Provide support for remote locations regarding Desktop & Server issues.
Regular monitoring of all Data centre Equipment.
Troubleshoot hardware and OS level issues.
McAfee Antivirus ePO installation (Standalone & Cluster Mode) & Deployment of antivirus on systems, McAfee Web & E-mail gateway installation & configuration.
Installation, configuration& Managing Hyper-V Windows server 2008/2012 R2.
Installation and complete configuration of HP DP (Standalone & Cluster Mode) on windows systems. Deployment of Agent and patches of HP DP on Host level or CM level.
Configuration and maintenance of FTP.
Server hardware, cabling, LAN environments, PC Desktop and components
Blade Chassis Network Management and configuration ( Flex 10 & Ethernet Switch)
Installation and configuration of IP Phones through Cisco CUCM 7.1
Configuration of McAfee EWS 3300 appliances as Email and Web Gateway.
Cluster configuration of McAfee EWS, patch upgrade, updates and general troubleshooting.
HP Blade Chassis c7000 enclosure, HP BL 460c G7, HP DL 360 G7, Installation & Configuration.
Part of team to allocation of HP XP 24000 storage on Servers.
Installation of all ERP Hardware in DC & DRC with Vendor teams and Verification of complete hardware to the client.
Certification:
HP Support Certified Industry Standard Server Solutions.
DELL EMC Information Storage and Management Version 3 (EMC ISM V3)
6Sigma Yellow Belt Professional
HPE Accredited Technical Professional Data Center Solutions
HP Industry Standard Architecture and Technology
Cisco Advanced Security Architecture for Account Managers
CWNA-107
EDUCATION
B. Tech in Computer Science.
Polytechnic in Electronics & communication.
MDST (Master diploma in software & technology IEC)
PERSONAL DETAILS
Father’s Name :Mohinder Kumar
Date of Birth : 26/09/1987
Marital Status : Married
Passport :M-
Languages Known: English, Hindi.
Permanent Address : Sushil Kumar S/O Sh. Mohinder Kumar
Vill: - Panol, P.O – Amarpur, Teh Ghumarwin, Distt – Bilaspur, Pin – 174021, H.P India
Declaration: I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Date:
Place: Chandigarh Sushil Kumar
