Suzanne Roberman
Houston, TX
-|-EDUCATION
UNIVERSITY OF HOUSTON, C.T. BAUER COLLEGE OF BUSINESS, Houston, TX August 2020
Master of Science in Marketing
TEXAS A&M, MAYS BUSINESS SCHOOL, College Station, TX December 2017
Bachelor of Science: University Studies of Business, Minors: Psychology and Sports Management
BLINN COLLEGE, Bryan, TX December 2016
Associate of Science in Accounting
EXPERIENCE
DICKS SPORTING GOODS, Houston, TX August 2020- Present
Assistant Store Manager- Softlines & Operations – Shrink Coach
Recruit and interview over 500 candidates hiring over 100 and retaining over 75 for all vacant store positions.
Train, evaluate and delegate over 150 sales associates’ performances providing on-going feedback, policy updates, and team meetings to sales associates daily.
Perform day to day store operations with and in absence of the store manager such as devising the weekly schedules and reports, leading 1-2 team meetings weekly, and maintaining core values of the business.
Problem solve all merchandising needs on the sales floor and diligently audit daily procedures.
Front End Key Carrying Lead December 2019 - August 2020
Act as operating manager for the store during manager absences and peak activity times.
Customer Service Specialist April 2019 - December 2019
Counted cash and maintained drawers and safe daily up to $30,000.
Consistently provided proficient customer service to create a positive shopping experience for customers.
Approved all necessary overrides balancing positive customer relations with good business practices.
Awards: Employee of the Week and Employee of the Month.
L.GUY EVENT PLANNING & DESIGN, Houston, TX May 2021 - Present
Assistant
Overseeing and assisting vendors with setup and tear down of wedding decor items.
Facilitate wedding celebrations with key focus on timeliness, problem solving urgent issues, and addressing client needs.
Execute client vision by planning, coordinating, and decorating for events based on client needs and desires.
TRI-WATT ELECTRIC LLC, Houston & College Station, TX August 2020 - April 2021
Marketing Assistant
Wrote code, created website layouts via Wix, edited website content, and updated based on client feedback.
Designed flyers utilizing Photoshop based on client guidelines and requests.
Set up and maintained all social media accounts including Facebook and Instagram to promote new products and services.
NAKED LIME, REYNOLDS & REYNOLDS, Houston, TX July 2018 - February 2021
Account Analyst
Scheduled up to 10 meetings with auto dealerships weekly to delegate schedules and targeted email ideas.
Created over 75 emails advertising promotions to clients such as current specials on vehicles.
ADDITIONAL
URGENT ANIMALS OF HEARNE, Houston, TX 2017 - Present
Volunteer
Foster dogs and create fliers for advertisements using Photoshop.
Lead and manage a yearly 5K fun run with over 100 participants raising $6K.
Networked and secured ~20 sponsors with sponsorships ranging from $50-$1,000.
Researched, called, and found locations willing to host the event at no charge.
Advertised through social media channels including Facebook, Google Events, as well as news/radio stations.
First year of the event raised $3,500; the second year raised $6,000. Over $6,500 raised in 2020.
SKILLS
Microsoft Office Suites, Photoshop, Canva, Problem-Solving, Time-Management, Sales & Leadership Experience
