Mrs.Swapnali.S.Arkhade
Address : Flat No 702 Star City A/p Dudulgaon Alandi Moshi road Alandi.
Pin Code : 412105
Mobile : -,-
Email :-
Objective
A Ecommerce Manager and customer support with email and Live chat support professional seeking challenging opportunity to work for an organization to enhance my knowledge, skills and techniques which can benefit the organization.
Technical Skills
Operating System
Windows, Linux,Windows 10
Databases
MySQL, MongoDB,Orcal
Web Technologies
HTML, CSS
Personal Skills
Good communication & presentation skills.
Honest, hardworking & eager to learn.
Ability to cope with the changing environment.
Educational Qualification
Master in Computer Management
(2011)
IMRT collage of management Nashik ( Maharashtra)
Bachelor in Science
( 2005)
SSGM collage of Science kopergaon
12th
( 2002 )
SSGM collage of Science kopergaon
Core Competencies:
Internet marketing strategies
Project Management / Ecommerce (full scope)
Web Development
SEO, SEM
Marketing online subscription products and member sites
Email campaigns
Product and Inventory management
Shopping cart Management
Marketplace website management
Customer Support using Ticket Support, Live chat Support & Email Support
Cold Calling
Inbound Calling and reference management
Lead management
CRM management.
Worked Shopping carts:
Shopify
Magento
Ebay
Amazon
Walmart
OverStock
Sears
Jazz
Opencart
Woo commerce
Wordpress
Worked Multichannel carts:
Channel Advisor
Unleashed
SugerCRM
Solidcommerce
Seller Cloud
WORK EXPERIENCE
SWANS TECHNOLOGYOctober July 2010 – To Present
Over 9 years and more than 205+ project completed on Upwork I done many successful Projects with good feedbacks of Product Management in various type of shopping cart like Magento,Volusion,Xcart,Big commerce,Opencart,Preta shop ,Woo commerce,Word press and SEO projects. I am experienced in product management via CSV and manual with Photoshop skill for e-commerce sites, Amazon and eBay. I am also expert in On page SEO and Off page SEO with follow all rules and algorithms include social media marketing with high standard good results.
My Services for product management includes:
» Product management Magento,Volusion,Xcart,Big commerce,Opencart,Preta shop ,Woo commerce,Word press based sites.
» Manage Inventory.
» Upload products in appropriate category.
» Upload products with lots of variations (Size, Color, Price etc.).
» Organize product in the appropriate category.
» Organize appropriate pictures for products.using Photoshop for good quality and changes.
» Upload products on Amazon,Alibaba,Ebay with variations.
» Optimize products with high standard SEO skills in writing with good product description, Features and Meta descriptions.
» On page SEO for product title and description.
» SEO based Meta Title-Key-Description writing.
» Image re-sizing (Adobe Photoshop).
» Quick suggestion and decision making.
I have been successful throughout my career, and this can be attributed to my strong leadership and interpersonal skills.
The following is a rather lengthy and detailed description of my knowledge and jobs I've held in the past that showcase what I'm capable of. Despite the length, this portrayal is by no means complete.
COMPUTER KNOWLEDGE
Operating System: Windows 98, Windows 2000 Professional and Win XP.
Back Ends: MS-Access,
Languages: C, C++, HTML
PERSONAL DETAILS
Date of Birth: 03rd Dec 1984.
Marital Status: Married
Sex: Female
Nationality: Indian
Native Place: Sinner (Maharashtra)
Date: Swapnali Arkhade
Place: Pune