Sweet Anjeli Cantiller

Sweet Anjeli V. Cantiller To seeking a position to serve not only as a career growth -but also as a challenge to my profession.Willing to learn new - technologies & use my skill in the best possible way. President Roxas City Capiz WORK EXPERIENCE Marketing AssistantL3December 2015 –January 2020 BDO Unibank, Roxas Avenue Roxas City Capiz Handling over the counter transactions including deposits, withdrawal, bills payment, foreign currency and other miscellaneous transaction. In charge of loading and balancing the automatic teller machine. Cater the needs of Senior, Pregnant and PWD client as well as valued client. Entrust with end of the day report that will be sign to branch officers. Address customer complaints and other related concern over the phone and in branch. Proficient in Microsoft Office Suite programs, especially Excel In charge of account openings Assisting in organizing campaigns and developing marketing strategies. Customer Service RepresentativeJune 2014 - February 2015 Process Synergy Inc., Quezon St. Iloilo City Handling Philippine Airlines account Domestic and international reservation using Sabre Domestic and international rebooking using Sabre Catering general inquiry Processing request (such as ancillaries, online reservation, cancelled flights etc.) Managing customer complains Travel AgentNovember 2013- February 2014 OJT Goldensky Travel and Tours, Jorge Bocobo Street, Ermita, Manila Outbound and inbound tour booking - Reservation procedure using Global Distribution System such as Amadeus and Abacus. - Involved in the Travel Tour Expo at SMX Mall of Asia last February 14-16, 2014 EDUCATION TertiaryCentral Philippine University (CPU- Jaro, Iloilo city SecondaryFilamer Christian University (FCU- Roxas Boulevard Roxas City PrimarySt. Joseph Diocesan School (SJDS- President Roxas Capiz TRAININGS ATTENDED Flight Attendant/Cabin Crew Trainee Flight Cabin Crew Course- Job Orientation Program Wings Institute of Global, Inc. and Wings Rescue Zone #163 Pascual 1 (Sucat Rd.) San Antonio, Paranaque City, PH 1700 April 16-18, 2013 •First Aid/ Basic Life Support •Personality Development (Grooming, Hygiene and Image Development) •Passenger Service (Food and Beverage) •Safety and Security Procedures •Aircraft Familiarization Abacus Trainee Abacus Functionalities for Tourism Students (AFTS) Grade: 88% 808 Ayala Life FGU Blgd. Cebu City, Philippines October 22-26, 2012 •Online Ticketing •Passengers Booking •Online Reservation PERSONAL CHARACTERISTIC Has good communication skills both oral and written Can work with flexible schedule Has good interpersonal skills Can adapt easily with different personalities of people Passionate to learn new language and culture PERSONAL INFORMATION Gender: Female Age:25 Civil Status:Single Birth Date:July 7, 1993 Religion:Roman Catholic Nationality:Filipino Height:5’4 Weight:50 kilos REFERENCE Available upon request.