Swiss Pahari

ABOUT ME An ambitious 31-year-old guy who has had a lot of experience in a very short amount of time. I have worked as a consultant providing services to some of the biggest corporations in the country. I have then gone on the work in some of the well-established companies and taken the responsibilities as Head of the departments such as System Planning & Development, ERP, HR and Operations. Swiss Pahari DATE OF BIRTH: 8 Mar 1989 CONTACT I believe I can make significant contribution in the following areas; strategic planning & development, data analytics, business continuity, sales strategies, growth strategies, branding & promotion strategies, value chain analysis, new product development, business proposal writing, research & development, financial forecasting, budgeting, project management, client liaison, presentations, transition management, GAP analysis, feasibility studies, CBA, infrastructure development, financial ratios, market positions and industry trend analysis, KPI's and KSF's formulation, portfolio analysis, HRM, SOP and MOP, Performance Management, Monitoring & Evaluation, Compliance management, conceptual mapping, etc. WORK EXPERIENCE 22 SEP 2019 – 26 SEP 2020 – Kathmandu, Nepal Nationality: Nepalese Senior Manager, System Planning & Development, ERP Gender: Male Sagar Group Balkot, Bhaktapur 44800 Bhaktapur, Nepal Duties and Responsibilities: Worked as a head of department (HOD), for System Planning & Development and ERP. During the COVID – 19 crises, i was also appointed as HOD for 2 further departments, i.e., Human Resource (HR) department as well as Operations department. -(- System Integrator and Coordinator: ◦ Design, build, synthesize and implement system that are customized to meet an organization’s needs. ◦ Coordinate with Chairman, CEO, HOD’s to ensure that the planning and measurement system works together. ◦ Ensure that the there is no duplication between the plans made by the various department in the organization. Planning and Execution: ◦ ◦ ◦ ◦ ◦ ◦ ◦ ◦ Responsible for the departmental functional interlink. Strategic planning Business planning Budgeting Performance Management Project planning and management Manage Operations (Facility Management, Procurement) Reporting Create conceptual program designs that establish the framework for future implementation activities, including goals, resource needs, and metrics. Provide organizational leadership in a collaborative spirit of teamwork to drive progress toward achieving efficiency savings and market transformation goals. Research, analyze, and compile information on target markets and related technologies to improve organizational understanding of the markets. Develop high level plans that reflect clear cause-and-effect linkages between proposed activities, delivering customer and employee value, and attaining goals. Develop strategic approaches and priorities for market initiatives based on comprehensive analysis of market conditions, relevant technologies, and best practices to drive progress toward short-term efficiency savings goals and long-term market transformation. 22 JUL 2018 – 20 SEP 2019 – Kathmandu, Nepal Strategic Planning & Development Manager Himalayan General Insurance Co. Ltd Duties and Responsibilities: Worked as a Strategic Planning & Development Manager, looking after 5 different units: Branding & Promotion: ◦ Conduct research and development activities required for branding and promotion activities. ◦ Identifying and implementing the strategic activities while justifying the costs associated, to the senior management. ◦ Creating reports and statistics related to the activities. ◦ Presenting the reports to the senior management. ◦ Planning, coordinating and motivating the personnel conducting the strategic activities at a ground level. ◦ These activities can range from; advertisements (physical and digital medias), events, expos, summits, and so on. New Product Development: ◦ Conducting research activities of the components needed for a successful product development. ◦ Creating a report on the research and discuss the findings with senior management. ◦ Creating the new product development strategies and project timeline, while assigning and delegating responsibilities to the relevant personnel during the 3 stages of product development process (i.e., pre-incubation, incubation and post-incubation). ◦ Co-ordinating and monitoring at all the stages of the process as well as giving a periodic presentation, to the senior management, of the progress. Data Analytics: ◦ Company’s overall financial analysis; including previous years’ performances, competitors positioning and industry trends working alongside CEO, Chief Financial Officer and General managers. ◦ Income related analytics; company’s expected earning, their progress, developing KPI’s and KSF’s related to the income generation. ◦ Also create Estimated Premium Income (EPI) for the next year. ◦ Portfolio/ Line-of-business management; creating the estimated income, creating strategies to achieve that income, periodic monitoring and appraisal of the portfolio related activities. ◦ Develop a periodic review (monthly, quarterly, bi-annual and annual) report and present it to all the major stakeholders of the company. Business Planning and Analysis: ◦ Analysis on the future endeavors of the company; feasibility analysis, financial estimations, cost-benefit analysis. ◦ Analysis on infrastructures development; [premises (branches, sub-branches and extension counters) and other infrastructures], creating detailed financial report, feasibility report, cost-benefit analysis, pay-back-period, break even analysis and so on. ◦ Develop new strategic plans with regards to 7P’s and 7S’ of the company. Office of CEO: ◦ Worked in joint co-ordination with CEO, CFO and various other members of senior management. ◦ Attend various meeting alongside as well as in the absence of CEO. ◦ Worked as an advisory/ consultant of the CEO to help him in decision making. ◦ Act as a liaison figure between CEO and various eternal clientele. ◦ Coach, mentor, advise relevant personnel with regards to future planning and strategies of the company. 24 DEC 2017 – 15 JUL 2018 – Lalitpur, Nepal Consultant Nepal Realistic Solution Pvt. Ltd Duties and Responsibilities: Conduct market research on new and existing products in the market. Carryout focus group training programs on various aspects of the business ranging from ISO 9001:2015 QMS to Customer Service training. Conduct GAP analysis of an organization to find out the risks and suggest mitigation strategy to enable business growth. Carryout business feasibility analysis along with its financial analysis and its implications. Take part in the process of registering an ‘Expression of Interest’ on international projects (particularly UNICEF) aligning all the resources of NRS Nepal along with the minimum requirements. Client liaison and approach various leads with the company’s offerings. Enabling smooth transition to the contractual agreement between the ‘Consultant’ and the ‘Consultee’ while maintaining a transparent professional relationship. Analysis of the performance of an organization along with the recommendation of a proper business model or changes in strategy/ direction if the need arise. Prepare strategic marketing approaches in the process new product development to obtain optimum returns from it. Prepare proper tools for costing and timelines for smooth project management. 14 APR 2017 – 21 OCT 2017 – Kathmandu, Nepal Associate Consultant Greentick Nepal Pvt. Ltd Duties and Responsibilities: Prepare business proposals and presentations. Carryout research and data collection to understand an organization. Worked with internal, external consultants and other experts. Use performance metrics to determine and measure the scope of the problem. Identify issues to form hypothesis and solutions. Liaise with the clients to keep them informed of the progress and to make relevant decisions. Implement recommendations/ solutions and ensuring that the client receives necessary assistance to carry it all out. Support planning and budgeting, deliver quality financial and nonfinancial forecasts, identify possible scenarios and market trends, develop customer-oriented service. Use different project management methodologies to complete the projects. Play an integral role in the acquisition process, build up client network and win follow-on projects. Conduct presentation on industry-wide talk programs/conventions to mass audiences. 10 APR 2011 – 18 MAY 2016 – Hastings, United Kingdom Customer Service Assistant/ Store Supervisor (Part-time) Tate’s & Co. Ltd (Spar Stores) Working part-time as a university student (20hrs during term-time, full time during term-breaks): Duties and Responsibilities as a Customer Service Assistant: ◦ Ensure high levels of customer satisfaction through excellent sales service ◦ Maintain outstanding store condition and visual merchandising standards ◦ Maintain a fully stocked store ◦ Ascertain customers’ needs and wants ◦ Recommend and display items that match customer needs ◦ Welcome and greet customers ◦ Manage point-of-sale processes ◦ Actively involved in the receiving of new shipments ◦ Keep up to date with product information ◦ Accurately describe product features and benefits ◦ Follow all companies’ policies and procedures Duties and Responsibilities as a Store Supervisor: ◦ Overseeing salespeople, cashiers, shelf stockers, and other employees. ◦ Managing finances and preparing an annual budget. ◦ Keeping records of expenditure, sales figures, and employee performance. ◦ Evaluating the supply and availability of stocks, and profitmargins. ◦ Implementing measures to avoid stock damages, theft, and wastage. ◦ Monitoring shelve stocks and product displays, and the general appearance of the store. ◦ Investigating market trends and offering products that would appeal to customers. ◦ Addressing customers' requests, comments, and complaints. ◦ Motivating employees to achieve targets. ◦ Training new staff members and scheduling shifts. EDUCATION AND TRAINING 16 AUG 2013 – 26 SEP 2015 – London, London, United Kingdom Master’s in Business Administration (MBA) Anglia - Ruskin University 10 JAN 2011 – 16 MAY 2013 – Brighton, Brighton, United Kingdom Bachelor of Sciences (B.Sc.) University of Sussex Training: Six Sigma - Benchmarking Alisson Online Kumaripati, Lalitpur, Nepal Training: ISO 9001: 2015 Quality Management System (QMS) Auditing & Certification Nepal Realistic Solution Pvt. Ltd LANGUAGE SKILLS MOTHER TONGUE(S): Nepalese OTHER LANGUAGE(S): English, Hindi DIGITAL SKILLS o o o o o o o o o o o o o o o o o Microsoft Word Microsoft Excel Outlook Microsoft PowerPoint Facebook Google Drive Instagram Google Docs Zoom LinkedIn Skype Next Cloud MS Power BI Twitter Mindjet MindManager Odoo ERP HRIS