Tej

Tej Shah SOFTWARE DEVELOPER & PROJECT MANAGEMENT CONSULTANT 1339 Meadowlands Dr E, APT 716 Nepean, ON, K2E 7B--Strong decision-maker with more than 12 years of experience in software engineering and application development. Effective coach and mentor and committed to leading exceptionally gifted teams. Ready to work closely with both teams and customers to identify most efficient and beneficial solutions for process improvement. Provide best practices and expertise while implementing business strategies to processes and IT solutions, from a Project, Functional and Technical perspective. Proficient in Programming, Web technologies, business process engineering and software development life cycle, including requirements elicitation, analysis, design, development, testing and implementation of software applications. Experienced in Material UI designing, React Shell & Component Development for analytics applications, API development and Integration, Regression, Automation and User Acceptance Testing. Expertise in translating conceptual user requirements into functional & technical specifications in a clear manner which can be used by project team. Having worked on various on-shore and off-shore projects in different organizational models, I have developed solid skills in quickly forming high performing teams and maintaining a strong leadership to foster teamwork and maintaining dedication to the projects. Skills Software applications Excellent Operational analysis Excellent Angular.JS Excellent React.JS Excellent Node.JS Excellent PHP Excellent Ionic Framework Excellent Flutter Very Good Work History 2015-04 - Current Software Development Consultant - Web & Mobile Applications Freelancer Researched, designed and implemented scalable applications for information identification, extraction, analysis, retrieval and indexing. Worked & successfully completed numerous projects for – Real Estate Rental Organization, Store Ordering & Market Place Automation, Construction ERP, Hospital Management ERP, Accounting Training Modules, Health care recruitment automation, Decentralized Market hub, API integrations and Mobile application development in both Native and hybrid. Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements. Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems. Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use. Worked effectively with cross-functional design teams to create software solutions that elevated client side experience and significantly improved overall functionality and performance. Built outstanding and dynamic team of software engineers and developers which significantly boosted overall success of organization. 2012-01 - 2015-03 Sr. Project Management Analyst TransUnion Of Canada, Burlington, Ontario Managed and identified various strategies and models through a variety of analytical techniques. Evaluated financial and business impact of various projects and services. Collaborated with outside organizations in partnership to assist common customers. Liaise between clients and other departments within TransUnion to understand client business pain-points and offer appropriate solution as a Client Engineer. Elicited requirements from various multinational regions and performed gap analysis to ensure system can be portable internationally. As a subject matter expert worked on projects related to Risk, Credit and lending origination strategies. Performed work effort estimations, resource planning & prioritization, track and improve forecasting versus actual to improve AFE and budgeting needs. Documented and maintained internal policy documents to suffice Compliance and Legal requirements. Facilitated requirements workshop with Business process owners and stakeholders to incorporate their current and future needs. Worked with sales support and service desk teams to create amalgamated technical and business artifacts to support business continuity and for process and turn-around time improvement in productivity, capacity utilization, and maintain and exceed service levels. Managed the team in meeting deliverables such as test plans, traceability matrix, test cases, root cause tracking and defect management. 2011-07 - 2011-12 Learning Management Systems Consultant KPMG, Toronto, Ontario Implemented plans for system integration and optimization for all learning modalities including Virtual classroom, webinars etc to improve learning experience. Determined user, business and functional requirements. Created vision, scope and use case documents, business process models, use case diagrams and activity diagrams. Conducted requirement gathering sessions for gaining detailed requirements and finalizing business requirement document. Researched existing policies & procedures for process based integration. Modeled current as-is and projected to-be business workflow processes. Worked closely with various business stakeholders, regional and functional heads of L&D & technology team to facilitate the understanding, clarification and implementation of business requirements and implement change adoption plan. Performed GAP and Risk analysis of existing LMS system and evaluate benefits of new e-learning system. Worked with QA team to design test plan and test cases for user acceptance testing (UAT). Created standard operational documents for training and help desk teams. 2008-10 - 2011-06 Sr. Business Analyst Amex Bank Of Canada Inc, Markham, Ontario Facilitated (JAD) Joint application development sessions to identify business requirements & policies and then documented them in a format that can be reviewed and understood by both business & technical people Functioned as a primary bridge between the business, operations, and the technical areas throughout the project cycle Coordinated project scheduling with the software project manager Supported the program manager in balancing project goals and business needs Conducted several requirement gathering sessions for gaining detailed requirements and finalizing Business requirement document (BRD) Interfaced with business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SSR). Created test cases and test scripts. Performed GAP analysis of business rules, business and system process flows, user administration and requirements. Performed system administration task associated with environment of specialization for the development, UAT and production environments. Provided training on specific environment to operations, network and development departments as required. Participate in weekly conference call with other service delivery leaders, Operation leaders, Programmers and helpdesk staff across the network to provide update on new issues and errors and how to fix them for better service performance 2005-10 - 2008-09 Business Systems & Process Improvement Analyst American Express Card Services, Markham, Ontario Assisted with development and implementation of downtime E-forms and ticket tracking website that eliminated paper processing Responsible for developing and implementing plans to integrate reporting across diverse data sources for reporting on process and service delivery Determined user, business, and functional requirements. Created vision, scope, and use case documents, business process models, use case diagrams, activity diagrams and state chart diagrams Validated technical designs created by IT developers against functional specifications Worked with SQL queries for data manipulations and testing Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT) Created detail analysis and consolidated absenteeism report to the Sr. Leadership team in a very clear, concise and accurate manner and prepared business action plan for the same Created documentation for training and help desk teams Education 2001-01 - 2004-12 Bachelor of Information Technology: Information Technology SP UNIVERSITY 2005-01 - 2005-11 Post Graduation: Information Technology Project Management National Institute For Information Technology