Terence John Lacra

TERENCE JOHN LACRA Bank Financing and Quickbooks Expert | Amazon Account Manager I am a Virtual Assistant seeking a full-time position in the field of E-commerce and Accounti ng where I can apply my knowledge and skills and help Online Store Owners grow and expand their businesses. EXPERIENCE SKILLS Listing Creation Customer Service Price/Inventory Management Time Management Detailed oriented and Fast Learner Email Management Process loans applications Accounting Job EDUCATION Our Lady of Fatima University- - Quezon City Philippines TRAINING ATTENDED 2021 Amazon Virtual Assistant Seller Masterclass (ASVA) 2021 Batch#25 Business Virtual Assistant Training (Pineapple Staffing) E-commerce and Finance Manager -) Handling Amazon, eBay, Shopify, and Reverb accounts. Price update and inventory management Email Management Customer Service Hands-on from product listing to processing orders up to tracking orders and having good feedback from customers. Handling Account Receivable and Payables Invoicing and receiving payment, payroll using Quickbooks Bank Assistant Manager (2015 - 2022) (Philippine Savings Bank) Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Promoted products or services to each customer to consistently achieve sales targets. Maintained friendly and professional customer interactions. Handled various accounting transactions. Handling loans account Sales Associate -) (Motortrade) Respond to questions, direct customers to merchandise within the store, and provide excellent customer service Educate customers about current promotions Maintain superior knowledge of products and services Contribute to team's daily sales goals Operate cash registers, take payments, and issue receipts Monitor inventory levels and restock shelves as needed