I am an accomplished Retail Sales and Operations Manager offering over 25 years’ intensive industry experience. Highly skilled in the planning, development, and implementation of sales strategies to ensure companies concentrate their resources on beneficial opportunities to increase sales and achieve sustainable competitive advantage within the market. Strong relationship building and stakeholder management abilities with a charismatic nature which enable successful negotiations. Extensive experience of managing, mentoring, and fostering an incredible service-led sales culture in fast paced and ever-changing environments. Considered an upbeat, highly organized, and detail-oriented leader and team player who can work under pressure and according to strict guidelines.