Thangminsei Haokip (James) :-
: Mob:-
OBJECTIVE
01: To build upon and enhance my professional skills in a reputed and dynamic organization that gives me the opportunity to evolve in a professional manner.
02: To be a part of an organization that focuses on customer satisfaction and customer retention, and to utilize my interpersonal skills to achieve these goals.
03: To make use of my extensive knowledge and skills and synergize with the organization to focus on, and achieve, the long-term goals that have been put into place.
04 To focus on specific problem solving in my field of expertise, and to use my versatility and my will to grow to maximum effect.
PROFESSIONAL SUMMARY
Top-notch Sales, Marketing and Client Support with 7+ yrs experience serving worldwide clients mainly the “C” level professionals and the decision makers. Success oriented with strong concentration and enormous victory in client service, generating revenues and team handling. Maintained excellent written and oral communication skills, problem resolution abilities, and a high-level confidentiality. Equally effective team management and advanced word processing assistance.
www.opalesque.com
PROJECT SUMMARY IN DETAILS:
-Revenue generation from all product offerings http://www.opalesque.com/ to the Hedgefund sector in the Finance market which are: Twelve Online publications (e-pubs), two Hedgefund Databases, events sales, advertisement sales, etc.
•Strategizing revenue generation
•Developing email campaigns
•Implementation of many email campaigns for revenue generation
•Understanding and keeping myself updated in the current market and about competitors
•Providing demo to all the databases to increase sales ratio
•Invoice follow up
•Developing & Generating payment Receipts for clients needs
•Billing online through the payment gateway for secure payment for all the clients
•Handling the team of 3 sales & database professionals
•Working closely with the database team to ensure the data is updated, added and maintained accordingly
•Outbound calling for new business/product promotions to “C” level professionals.
•Coordinating with the Technical Team for new features add-ons and fix bugs to make the website user friendly.
•Creating Sales strategies to generate revenues through several other sources (LinkedIn, email campaigns, facebook, twitter, etc).
•Email & Marketing Campaigns for generating revenues.
•Uploading publications on to the live server.
•Testing the applications before it’s live to make sure its bug free and user friendly.
•Dealing with the customers for payments follow-up and corporate renewals.
•Handling multiple email accounts for smooth running of the business.
•Exceeding the Sales Targets assigned.
•Research on Hedge Fund Professionals, Hedge Fund firms for developing the Databases accordingly.
•Handling the customers Worldwide for:
-Sixteen online publications queries, renewals, corporate account setup.
-Three Hedge Fund Databases registration, renewals and promotion.
-Cancelation & Refund Issues.
•Handling customers for Event Listing, Conference Listing and Advertisements.
•Keen to learn new strategies, working on the same and implementation to generate more revenues and be productive.
•A team player to rely on for productive results.
SKILLS & EXPERTISE
-Team Management.
-Marketing Strategy.
-Sales. -Lead Generation
-Sales Process.
-Business Development.
-Market Research.
-New Business Development.
-Competitive Analysis.
-Closing Deals.
-Media Kit advertising.
PROFESSIONAL EXPERIENCE
Since April 07th 2010, to Nov 16th 2015, Working as Sr. Support Member at Opalesque Global Services LLC http://www.opalesque.com/
EDUCATION:
Bachelor of Arts (BA) at Dr. C V Raman University http://www.cvru.ac.in/
Language Known: English, Hindi,
Personal Strengths: Quick Learning and organization skills Strongly believes in sincerity, hard work.
Personal Information:
Date of Birth :15/07/1987
Gender : Male
Marital Status : Single
Nationality : Indian
I hereby declare that the above particulars furnished by me are true to the best of my knowledge and belief. I assure you sir, if I am given a chance, I will execute my work much satisfied to my superiors.
Yours Truly!
Thangminsei Haokip (James)
