Hello there! My name is Thea. I am a experienced Customer service representative based in Manila,Philippines.
My work focuses on providing the best solution to our customers complaints, process orders and provide information about our company's products. I am very eager to provide customer satisfaction.
For 2 successful years i experienced dealing with different customers who are angry, frustrated, worried, and afraid. Building an emotional connection with customers is not easy and its even harder when there are no verbal or physical cues to follow.
You can count on my management and interpersonal skills. My desire to keep learning has always been my key to succeed. I study, I take challenges positively, work hard for the goals i need to achieve while continuously striving for excellence.