During my tenure at Perfect Herbal Skincare and Xiaomi Technology in Nigeria, I honed my customer service skills, refining my communication, problem-solving, and customer-centric approach. I adeptly handled inquiries, resolved issues, and ensured customer satisfaction. Proficient in utilizing customer support tools like Salesforce, HubSpot, and other platforms, I also excel in appointment setting tools such as Clockify, Calendly, Pick Time, and Time Doctor. My experience extends to fostering positive customer relations in both public and private enterprises.