Tierra Mack

 Tierra Mack PROFILE Experience with customer compliance Love learning new skills and tools. Self taught myself most things Experience managing accounts and website design Management experience STRENGTHS Teamwork Detail-Oriented Analytical Critical Thinking Problem-Solving Diligent SKILLS Communication & negation Planning and organization Programming & development with Wordpress Canva Wix Design Creations Advertising and Marketing Optimistic EXPERIENCE McDonald’s : Lamesa, Texas - Front Customer Services March 2017 - March 2018 Took orders of customers made sure food was bagged properly managed the register Took leadership in front. Learned every position back and front. Received two 50 cent raises while working there. Training other employees to meet regulations Southern Inn : Lamesa, Texas - Front Desk & Night Audit June 2019 - August 2019 Checked people in and out Scheduling reservations Checking all data entries from other employees. Running reports using multiple softwares auditing all paperwork Updating customers on reservations Get reviews from customers Controlling all front end documentation Pedroza’s Restaurant: Lamesa, Texas - Waitress & Cashier August 2018 - Present Strong engagement with people Greeting and seating customers down Setting them up to wait on them answering any questions needed cashing out everyone organizing all sections necessary. Coaching other waitresses Teaching new strategies EDUCATION Northfield High School: Denver, Colorado - High School August 2015 - December 2016 Participated in Biomedical Science, Presentations , student council, mock trial, 3D animation Lamesa High School : Lamesa, Texas - High School Graduate January 2017 - May 2019 Graduated from Lamesa High with achievements in geography, chemistry, medical terminology and more LEADERSHIP SKILLS Selected by principals and teachers to host awards and projects Can use knowledge of English grammar and usage to write, edit and revise posts, books, websites and more Trustworthy- entrusted with money, contacts, and working alone Problem Solver - will do everything in my power to overcome any setbacks LANGUAGE SKILLS Fluent in English Conversational in Spanish OTHER SKILLS Worked as a teacher's aid and front office aid throughout high school Organizing and keeping everyone’s paperwork up to date Always acknowledged on my organization and neatness in cleaning and arranging things Keeping up with all documents paper and electronically, for work, bills and other important documents