As a customer service specialist and sales super star I have a few years in the industry, I also achieved a few months management experience and collections. I always strive to be the top of my team or close enough. I am great at up selling, cross selling, customer support a bit of tech support negotiation and persuasion. I also have first hand experience in Microsoft excel, word and power point. I’m able to type over 35 word per minute and to multitask.