Todd Davis

Todd Davis 461 St Patricks Square Thunder Bay, ON P7B 1G3 Phone:- - Highlights of Qualifications • • • • • • • • • • Over 15 years of experience working in the computer networking field while volunteering with Virtual Realms Grid and through personal experience by assisting coworkers and friends Completed the Associate of Applied Science Network Support Specialist Degree from Duluth Business University, Maintenance Data Systems Analysis Apprentice Course Certification through Minnesota Air National Guard, WHMIS and Health & Safety in the Workplace Proven experience with networking Windows and Linux machines and servers, working with Microsoft Office (Word/Excel/PowerPoint/Access/Outlook), Microsoft SQL server and MySQL server, Adobe Photoshop and Acrobat, Microsoft Visual Studio and some HTML, CSS and Dreamweaver experience Extensive experience rebuilding towers, servers, laptops, diagnosing hardware and software problems, up-to-date knowledge of various computer components such as: acceptable RAM/CPU/Video requirements, and some experience with networking hardware Organizational, multi-tasking and prioritizing skills with the desire to continually improve skills in order to succeed internally Pays attention to details, enjoys the challenge of meeting deadlines and learning new skills that makes work performance more efficient and effective Safe worker with no lost time injuries to date who works in adherence with the Health & Safety Act Excellent communication skills both written and verbal, developed through working with people from all different ages and backgrounds, through retail sales, customer service, management of associates, and military operations all over the globe Self-motivated and able to work with little direction and has extensive experience working in a team environment initiative with a high level of energy Valid Class G Driver’s Licence and vehicle owner Related Work History Technician Allen’s Enterprises Services Inc. Rosslyn, ON 2016 to Present • Assisted with planning and installing septic tanks in rural homes, creating a septic field and running lines to new homes or replacing old septic systems • Dug wells and hooked up water line systems, conditioners, filtering systems in order to make the water more potable Online Native English Teacher Topica Native Hanoi, Vietnam 2016 • Taught business English to Vietnamese, Thai and Philippine students of all ages • Using online group collaboration software, Adobe Connect to interact with students visual tools to improve business conversational English, helping pupils improve their listening, speaking and reading skills via online individual and group sessions. Technician Alternate Basic Energy Systems LTD Thunder Bay, ON 2008 – 2014 • Installed, troubleshot, repaired and serviced Geothermal Heat Pumps • Designed a new computer quoting and contracting system, which increased geothermal heat pump sales by 15% • Used diagnostic and troubleshot techniques and found a faulty solenoid on a main circuit board that was miss-diagnosed by three prior service technicians. Provided excellent customer service in restoring heat to customers’ homes. Maintenance Data Systems Analysis 148th FW Air National Guard Duluth, MN 2001 – 2004 • Collected, analyzed data and reported the findings and recommendations for improvement up the chain of command • Reduced F-16 maintenance time by thirty minutes by identifying a wrong error code being reported into the maintenance database by maintenance personal. This resulted in a 10% increase in aircraft availability. Todd Davis I Page 2 Related Work History continued… • • During a routine database audit noticed a database error in the maintenance data base. Doing further research to identify error, then developed and submitted a correction to the higher headquarters for the correction to be applied to the maintenance database Working as a team with other data systems analysists, we were able to audit the maintenance data of the F-16 aircraft. Identifying a key issue with the aircraft inspection system, then reporting it to higher headquarters, saving $3,500 dollars US Air Force wide Assistant Manager Wal-Mart Stores Inc. Hibbing, MN 1997 - 2008 • Drove business by establishing rapport with potential and actual customers. Marketed merchandise by studying advertising, sales promotion and display plans. Maintained store staff job results by hiring, coaching, and counseling employees Flight Engineer U.S. Air Force/U.S. Air Force Reserve Charleston, SC 1986 - 1997 • Performed aircrew visual inspection, and preflight, through-flight, and post flight inspections of aircraft away from home station. Maintained aircraft forms and records during flight. Operates and monitors engine and aircraft system controls and indicators. Assists pilot or performs engine starts, and monitors run-up, flight operations, and engine shutdown. Education and Certifications Associate of Applied Science Network Support Specialist Duluth Business University • Basic Understanding of C Sharp Programming Course Bachelor of Religious Art in Theology Jacksonville Theological Seminary • Excelled in the course work of Psychology 1999 Thunder Bay, ON 1993 Jacksonville, FL Certifications Maintenance Data Systems Analysis Apprentice Course 2002 Volunteer Experience PC Repair Thunder Bay, ON • Volunteers by help various friends with PC problems, virus removal, hardware and software issues Virtual Realms Grid Thunder Bay, ON • Planned and setup Ubuntu network servers, MySQL Databases to run different 3D virtual world services Website Design Duluth, MN • Volunteered by helping a friend design a personal website using html References Available upon request 1993-Present-