Triloknath Singh

 TRILOK SINGH Professional Summary 10+ years experienced & result oriented sales leader with the ability to formulate the sales strategy, manage company wide sales, develop alliances, manage client relationships & lead teams in multiple domains. Contact: Mobile:- Email:-LinkedIn: https://bit.ly/2PAiXHi Work History Little Drops Creative Pvt. Ltd. – Sr. Manager – Sales Oct’18 – Sep’20 Sales and implementation of Mobile Apps, E-commerce & ERP Solutions to Small Medium Enterprises. Heading PAN India sales team. Recruiting, Training and motivating field and inside sales managers/executives. Working with the team to achieve sales targets in the respective business area through business development activities and providing feedback on performance. Implemented support business model to final user, in line with after sales designed processes, technical issues and new system changes. Tracking and monitoring the impact of product features, benefits, price on customer behavior and have assessed and recommend new product and pricing strategies. Sales Performance Metrics Managed a team of 3 Sales managers and 8 sales executives. Achieved 80% acquisition target of 20 lakhs month on month. Achieved 130% of the assigned target for 4 quarters. Launched new products based on the client’s requirement. (Dedicated mobile apps for a manufacturing company) NowFloats Technologies Pvt. Ltd – Lead – Alliance Sales Mar’17- Sep’18 Heading PAN India Alliance’s renewals. Overall responsibility for sales numbers from the region, aligning teams to deliver the numbers. Manage the end-to-end sales process and provide clear visibility on the pipeline to the top management. Driving business/revenue through alliances, partnerships and business relationships with SMB's. Executing "Partner Excellence Program" for all types of alliances that includes but not limited to e.g. Partner Satisfactory Survey, Training and Enablement program, Partner case studies etc. Constantly identify and execute on cross-sell/up-sell revenue opportunities to grow the revenue. Work with partners to generate leads and successfully converting them to achieve secondary revenue targets. Build and manage Champions within the assigned partner organization Sales Performance Metrics Managed a team of 10 Regional Managers and 40 channel Managers to achieve renewal target PAN India. Achieved 100% renewal target of 70 lakhs/month for continues 4 quarters. Achieved 80% of the primary revenue target month on month. Mentored Channel Managers to achieve secondary target of 25 lakhs every month. Matrix Cellular International Services Ltd - Deputy Manager Dec’15 – Mar’17 Heading Forex & Insurance for AP & Telangana. Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow- up. Developed a strong sales strategy for product portfolio. Coordinating with Vertical heads to get the support required for VAS to deliver the result. Performs sales activities on Enterprise level accounts, HNI clients. Motivate the sales team constantly to increase productivity as well as reduce the attrition rate. Sales Performance Metrics Achieved 100% target for Forex for consecutive 2 quarters (2.2 Crores and 3.6 Crores respectively). Drive the teams to be on top 3 in India for VAS products for 2 quarters. Achieved 100% new sales target of 200 postpaid and 250 prepaid numbers with ARPU (Average Revenue Per User) of Rs.4000 with 10% MOM growth. Bharti Airtel Ltd, Manager – Retail Business Apr’14 – Oct’15. Managed a team of Sales supervisors, Sales associates and Store support functions of multiple telecom retail stores Solution centric approach to ensure customer delight Catchment analysis for potential markets for Telecom business models Implemented promotional activities and Events in the assigned zone in co-ordination with Marketing team Managed HNI and attained the sales target Achieved the target in terms of sales from new acquisitions and up- sell/sale of devices Ensured attrition issues (planned & unplanned) are escalated for timely resolution Ensured motivation & development of employees Ensured smooth flow of processes in co-ordination with support teams Sales Performance Metrics. Achieved highest prepaid to postpaid conversion targets for the zone. Achieved “Airtel Champions League” award for 5 quarters. Top 2 performers for achieving target of 150% for VAS products across AP & Telangana. Awarded the Top 5 best Managers in AP & Telangana Skills Sales & Business Development Marketing Alliances & Partnerships Market penetration & Expansion Up-selling & Consultative selling Client Servicing & Retention Solutions & Product sales B2B Sales Strategy formulation & Implementation Education Bachelor’sDegreeIn Commerce Interest Travel RS Engineering & Services - Business Development Manager Jul’10 – Mar’14. Analyze business potential, conceptualize & execute strategies to drive sales, augment turnover and achieve desired targets Monitor competitor activities and devise effective counter measures Identify, qualify and pursue business opportunities through market surveys and mapping as per targeted plans Ensure speedy resolution of queries & grievances to maximize client satisfaction levels Maintain excellent relations with clients to generate avenues for further business Organizing Branding & Marketing activities Provide customer service in order to increase client satisfaction, program growth and new product introductions Sales Performance Metrics Generated revenue of 10 Lakhs every month with a 5% month on month growth. Generated 20% of sales through participation in Trade shows